Sorry to hear you've had such problems. From my experience, and that of most people I know, those issues have never come up.Das Boot said:Your right steam isnt always online its either online its just that their offline mode is complete crap and doesnt work three quarters of the time.Vigormortis said:My point is, you don't have to always be online with Steam. You can access and play all of your games without an internet connection. But with Diablo 3, you have no choice. It's online or not at all.
The hypocrisy comes from people bitching about Steam requiring online activation of games, but then defending Diablo 3 requiring a constant connection to the B.net servers. (not sure where you got the idea that I was implying Steam is always online too)
Out of curiosity, if I may ask, what grievances do you have with Steam if not the online aspect of it?
As for why I dont like it well it runs like shit, its more expensive then anywhere else, its useless drm, their customer service sucks and they treat their customers like shit.
The offline mode works every time for me, so long as I make sure my games are up-to-date since the last Steam Client update. (easily done by just loading up the games I want to play in offline mode, just one time, prior to going offline) The client runs just fine for me and barely touches my system resources; save for the few times I ran it in beta mode. (during feature update tests. there were a few times it became a resource hog.)
As for prices, they have been almost universally cheaper for me than any place else, especially compared to retail. Granted, I am in the US, and I know the currency conversion woes of users over-seas (something that is pretty stupid), but for me it's almost always been cheaper.
I've never had issue with their customer service. They've certainly never treated me "like shit", anyway. The few times I've had to contact them I received expedient responses and had my issues cleared up in no time. I know my case isn't the same for everyone. I know some people have had trouble. But then again, what companies customer service is perfect? (that doesn't excuse bad customer service, of course)
It's a shame your experience hasn't been similar to mine.