I have never felt more separated from the gaming community (or at least its zeitgeist) than the day when I bought Dark Souls and, trying to learn to play it, read through the manual. I've been gaming since Atari still existed in its original form, and I have NEVER seen a more laughably incomplete manual. I figured "Okay, this is (from what I've heard) not an especially complicated game; the tutorial should tell me what I need to know", only to find the tutorial only slightly less laughably incomplete. Okay, I know the basic controls; I know that I can spend humanity to kindle a bonfire (which is somehow different from just lighting it; good to the see the people who told me that "prince darkness Gannon stole the Triforce with power" back in the 80's are still working), and that will let my estus flask hold more charges; but what the heck an estus flask is (aside from "an undead favorite", which could mean anything), or how I gain humanity, or track how much I have, is totally absent. I head to the company's website to check its forums, only to find it doesn't have any. I'm told to "check the wiki", of which there are at least a half-dozen, all of which are eager to provide me with advanced strategies, but not the basic information I need to figure out how to play the damn game.
Dejected and alienated, I decided to pep myself up by taking a look at the manual for Stellaris, which had released the day before. Paradox, at least, was a company that understood the importance of clear communication. And I was absolutely flummoxed to discover that it didn't have one. Not one that wasn't publicly downloadable; none at all. It's all done via the tutorial, because apparently, an unsearchable, scarcely-if-not-un- bookmarked pattern of speech at half the speed a normal person reads, that can't be consulted from within the main game and has to interrupt it; is just more relatable to modern gamers, who don't want to have to waste time reading. If you don't understand how ridiculous that is, head over the Paradox forums and check the section on Europa Universalis 4, probably the most easily outsider-accessible game they've ever made. You'll note that you don't understand most of it; these are complex games with numerous complex intertwining systems, and nearly every complaint made is a lack of a system that makes things more complicated. It's a wonderful category of the gaming world for those of us who like that sort of thing; if it's not your cup of tea, RUN! It only gets worse from here. [Side note: before you leave entirely, head over to the Crusader Kings 2 forum; the posts there often have titles that sound like they come from the trashier cousins of the National Enquirer, like "How do I sleep with my sister?", "Why can't I elect the Voice of Satan?" and "I accidentally impregnated the pope".]
And that's just tutorials, that become out-of-date as soon as a major patch changes things. Forcing people to look onto a secondary web page that the company usually can't even be bothered to maintain is... Well, let's just say I know how the ankylosaurus felt watching the proto-birds and early mammals struggling for dominance at the end of the Cretaceous.