So I just got screwed over by Gamestop
- Thread starter el_emmens
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Well, when it comes to trading in games and buying used, you MUST check the disk, not only Gamestop's but all places that do that.
My only real problem with gamestop is in the pre-order department.
I went to get a new psp, right? Well, I know like half the people that work at our gamestop. If I don't know them, they know me. That's pretty cool, yeah? 3/9/2009, I go in to get a psp and a couple games for a road trip I was taking. The games were a few remakes of old favorites that I couldn't carry around with me without also bringing a TV and my NES or SNES, with scripts for the import games... Anyhoo, I have 300 bucks, planning to blow no more. While in there, they try to get me to preorder a DSi, yeah? Well, my DS is broken at the moment... Like, screen clip broken so the screen doesn't snap into place, and the cords are shorting so my screen goes sepia. I decide to not just throw down five bucks or something silly (I actually think it's 25 on system releases) and pay the whole thing by swiping my debit and paying the cash.
Well, I'm moving, so I decide that since I didn't intend to still be in town on release day, I'd go cancel my subscription. They only gave me 25 back, which set off alarm bells... I asked about it, and he said to bring him a receipt to prove I'd paid for all of it. So, I go home to get my receipt because I keep all my gamestop receipts. I still have the damn receipt for world of warcraft on release day, for christ's sake. Here's the fun stuff, I can't find it. Apparently, since I was packing before the road trip, I'd misplaced it somewhere or left it in my friend's car, or.. Who knows. Well, no problem right? I know all those guys, they know me, hell one of them stole my girlfriend from me a year ago! So, I go in with a list of exactly what I bought that day, and explain. They say no dice...
Still, no issue, right? It's just like... $155.17 they've screwed me out of? Well, as I may of mentioned i'm moving. I don't have a job, because I'm moving, and had a pretty nice chunk of cash set aside to get me through it. Well, bank calls me... Apparently my money is leaking out somewhere. It seems the university I was attending decided I hadn't dropped my last class, and so they took the second portion of the semester's dorm and meal fees out of my account. Now, I'm contesting that, but my account is 40 bucks in the red and I'm losing money every day for being overdrawn. No need to panic! Alright, I go into gamestop and find the guys who had been working that day when I came in, and show them my last four months of bank transactions, pointing at 3/9/2009... When I withdrew 300 dollars from my account, and spent $118.37 at a store, where? Hmmm... Exact same address as this gamestop? What a coincidence. I then proceeded to get out the list of purchases again, WITH the items this time to demonstrate. I then did the math, on a piece of paper, which put my expenses at $238.20... Those among you good with numbers are already seeing that the missing money here is the exact cost of a DSi, (At least here it is) after tax. I stared at him for a moment, he stared at me, we stared at each other...
I would of settled for him at least admitting that I was right, but instead I got a "Well that could really be anything."
I had to sell all the stuff I'd brought in to get the money to go settle my account and buy gas to get back to where I'm moving my stuff to at the moment. I didn't sell it there, I sold it to my buddies so I could get a decent price.
That's not all, they tried to screw me out of my warhammer online collector's edition, and DID screw me out of my early start paper, there's tons more but I have went on long enough. Bottom line, I don't think I like gamestop anymore ^_- Though, the customer support guy was really nice on the line, even though he apparently told the manager of the store I was a retard after he had me get him to call him.
I went to get a new psp, right? Well, I know like half the people that work at our gamestop. If I don't know them, they know me. That's pretty cool, yeah? 3/9/2009, I go in to get a psp and a couple games for a road trip I was taking. The games were a few remakes of old favorites that I couldn't carry around with me without also bringing a TV and my NES or SNES, with scripts for the import games... Anyhoo, I have 300 bucks, planning to blow no more. While in there, they try to get me to preorder a DSi, yeah? Well, my DS is broken at the moment... Like, screen clip broken so the screen doesn't snap into place, and the cords are shorting so my screen goes sepia. I decide to not just throw down five bucks or something silly (I actually think it's 25 on system releases) and pay the whole thing by swiping my debit and paying the cash.
Well, I'm moving, so I decide that since I didn't intend to still be in town on release day, I'd go cancel my subscription. They only gave me 25 back, which set off alarm bells... I asked about it, and he said to bring him a receipt to prove I'd paid for all of it. So, I go home to get my receipt because I keep all my gamestop receipts. I still have the damn receipt for world of warcraft on release day, for christ's sake. Here's the fun stuff, I can't find it. Apparently, since I was packing before the road trip, I'd misplaced it somewhere or left it in my friend's car, or.. Who knows. Well, no problem right? I know all those guys, they know me, hell one of them stole my girlfriend from me a year ago! So, I go in with a list of exactly what I bought that day, and explain. They say no dice...
Still, no issue, right? It's just like... $155.17 they've screwed me out of? Well, as I may of mentioned i'm moving. I don't have a job, because I'm moving, and had a pretty nice chunk of cash set aside to get me through it. Well, bank calls me... Apparently my money is leaking out somewhere. It seems the university I was attending decided I hadn't dropped my last class, and so they took the second portion of the semester's dorm and meal fees out of my account. Now, I'm contesting that, but my account is 40 bucks in the red and I'm losing money every day for being overdrawn. No need to panic! Alright, I go into gamestop and find the guys who had been working that day when I came in, and show them my last four months of bank transactions, pointing at 3/9/2009... When I withdrew 300 dollars from my account, and spent $118.37 at a store, where? Hmmm... Exact same address as this gamestop? What a coincidence. I then proceeded to get out the list of purchases again, WITH the items this time to demonstrate. I then did the math, on a piece of paper, which put my expenses at $238.20... Those among you good with numbers are already seeing that the missing money here is the exact cost of a DSi, (At least here it is) after tax. I stared at him for a moment, he stared at me, we stared at each other...
I would of settled for him at least admitting that I was right, but instead I got a "Well that could really be anything."
I had to sell all the stuff I'd brought in to get the money to go settle my account and buy gas to get back to where I'm moving my stuff to at the moment. I didn't sell it there, I sold it to my buddies so I could get a decent price.
That's not all, they tried to screw me out of my warhammer online collector's edition, and DID screw me out of my early start paper, there's tons more but I have went on long enough. Bottom line, I don't think I like gamestop anymore ^_- Though, the customer support guy was really nice on the line, even though he apparently told the manager of the store I was a retard after he had me get him to call him.
I buy preowned, in all fairness i've never had a problem with a pre-owned game, and they are about 20% off on new games. But if you want to sell your games you should do it on ebay or amazon or the like,
example. If i were to trade in Pheonix Wright at gamestop i'd get £10 trade in or £8.50 cash.
On amazon i'd sell it for £25 + p&p, so £26.75 all together, (i'd have to pay for postage tho)
so gamestop = £8.50
Amazon = £26.75
that's 314% increase.
(geeky to note that gamestation*Pi = amazon value(almost))
example. If i were to trade in Pheonix Wright at gamestop i'd get £10 trade in or £8.50 cash.
On amazon i'd sell it for £25 + p&p, so £26.75 all together, (i'd have to pay for postage tho)
so gamestop = £8.50
Amazon = £26.75
that's 314% increase.
(geeky to note that gamestation*Pi = amazon value(almost))
ok look at it this way you had no real way of proving it, with the actual receipt, you lost the receipt, the only person who screwed you out of the money was youT3chn0s1s said:
they were only following what they were legally obligated to do
Yeah, I wasn't that upset about that they wouldn't let me. I totally understand their side of things, and see it from their perspective. No one screwed me out of money but my bank 
I mentioned the reason I was upset:
They wouldn't even admit that I was correct. Not even a, "I see your point, but you still don't have the receipt" from dudes that I know, and play games with
That's some screwed up business in my book. It's not like I was standing there going on a tyrade about suing them, I just wanted someone to admit that I wasn't trying to rob them of their money, as was being insinuated by their customer service line. Sorry, I wasn't exactly clear on why I was upset
I meant that I get upset with them because they treat every customer like they're trying to steal money from the gamestopo.
I mentioned the reason I was upset:
They wouldn't even admit that I was correct. Not even a, "I see your point, but you still don't have the receipt" from dudes that I know, and play games with
That's some screwed up business in my book. It's not like I was standing there going on a tyrade about suing them, I just wanted someone to admit that I wasn't trying to rob them of their money, as was being insinuated by their customer service line. Sorry, I wasn't exactly clear on why I was upset
I meant that I get upset with them because they treat every customer like they're trying to steal money from the gamestopo.