Chiefmon said:
I'm sorry, but I think you should do something about Syr's name. When I first read it, I read it as "Sir," and even after you listed how to properly pronounce it I found it very distracting. It is very frustrating to me as a reader when I see some weirdly-spelled name and I can't figure out how to pronounce it. And I highly recommend against shoehorning in some contrived situation where you force someone to phonetically pronounce his name for the reader.
Just think about it for a minute. Is there any significant reason for spelling it with a Y? Is it a typical spelling pattern for him or his culture? If not, then you should do yourself and your readers a favor and just change it to something they don't have to fight with the entire way through the book.
It's alright, but a couple of my pet peeves with writing are mixed in there. You seem to tell a lot more than show, not giving the reader much room to use their imagination. For example, is saying "screamed with enthusiasm" or "coldly declared" really necessary? Taking into account what the character is saying and the context they are in, I think the reader can pretty well divine how the character is saying the words. By the time they've read your extra little adjectives after the dialog, they've already read it and decided how it sounds to them. It will do just fine to said "said," or if it's a very special occasion maybe something like "screamed" or "begged" or "pleaded." Any extra adjectives just make it feel sticky and over-described. Only add words like that if you are certain it reads better or it will help the reader further understand what is going on.
Also, you need to vary your sentence length more, specifically throwing more shorter ones in there. Having a healthy mix of short and long sentences allows a rhythm to develop, making the whole thing easier to read. The reader gets exhausted reading the same lengths of sentences again and again. There are plenty of sentences in there that can be significantly shortened, if not cut at all. For example, this:
"Syr decided that it was more important to keep Aleana safe rather than comfortable."
Could work just as well as this:
"Aleana's safety was more important than her comfort."
Don't be afraid to be direct with your language like that. The reader is already aware they are focused on Syr's perspective at the moment, so bring them directly into the context of his mind. Don't directly quote what he is saying in his mind, but make it as close as you can. You're already looking into his head, so adjust descriptions like this to match the context of the thoughts. Their situation is very unstable and urgent, so he would hardly be making "decisions" at all. He's got his goal. Protect Aleana. So use how you describe his actions to illustrate that. By saying it so directly, the reader gets a glimpse at Syr's values. Putting all those other words in there just takes away from all that. Remember: a crazy and powerful creature is holding the entire restaurant hostage. If you don't instill your language and descriptions with that same sense of urgency, they may as well be picking flowers in a peaceful meadow.
I highly recommend reading the book called On Writing by Stephen King. Regardless of what you think of his writing style, he gives many in-depth pointers like this and more. He explores pretty much all of your problems here in great detail. I'm thinking of writing something myself, and after reading his book, those sorts of things just make so much sense. It makes me wonder how I ever could have thought otherwise.