I think him and his cohorts are very confused on digital. The thing is, they don't offer any of the digital advantages when they push digital. Also, cloud gaming is not the same as buying your goods digitally. Both MS and Sony have fucked up in the past with digital because they are incapable of making a balanced offer and leaving both choices open. Both companies have in fact hurt their digital markets by not including both digital and physical media. PSP Go MADE you go digital, it didn't offer you a choice. MS wanted to force people in digital with the XBox One's feature set, and as soon as there was push back they abandoned their excellent plans for digital. PC still has it best because both are offered up. Both mediums are covered on the PC. Both Sony and MS have pushed for digital and then it doesn't work out, and they basically abandon it again for a few years, rather than easing people into it. Sony wanted to push cloud gaming (which is the worst form of digital there is, IMO), and people aren't quick to catch on to an inferior form of gaming. MS should have kept their digital sharing and digital trading to gradually move their customer base over to digital, but they did a complete turn around as soon as they couldn't make your system phone home every 24 hours. Both companies are run by idiots it would seem. So, he has it right. Consumers are not ready to take the word of idiots that something is good for them. That isn't their fault though, because your offerings are all fucked up.