Clonekiller said:
Griffolion said:
When you decide that the prettiness of your product is more important than what your customers think of it, you've made a massive mistake.
Let's put this in perspective. Apple controls both the hardware and software of it's products. So for a Mac PC (yes PC, it's a personal computer) Apple need only work on getting the software stable for a very limited amount of hardware combinations. They'll source a motherboard, most likely from Foxconn, graphics from AMD, Kingston memory, Intel processor etc. So it's all great and good that Mac OS is as stable as it is (apparently, I've had more trouble with SL and Lion than I care to tell). Windows, on the other hand, is built to work with potentially billions of hardware combinations. So if it's not as stable as Mac OS that's tailored to what Apple deem worthy, then it's really no surprise, but still very pleasant that it comes damn near close.
Now, about hacking and viruses. This one's obvious, a more popular OS (Windows currently holds just shy of 90% of the PC market) will attract more hackers and virus creators, because the impact they wish to have with their efforts will be the most profound there. The great thing is, in response to this, you have excellent anti-virus companies like ESET who work to fight these, as well as Windows' built in security features. Most Mac PC users don't install AV software because "Macs don't get viruses". Yet a virus, unless it's a jokey one, will intend to stay as hidden as possible in it's machinations so you don't get rid of it. So do Macs not get viruses, or is the lack of AV software brought about from this false sense of security causing them to not be found? It's a question a pose to many a fanboy, and they never ever have a reasoned response to it (as in nothing outside the marketing hype they're fed by Cupertino).
The experts at the Genius bar are roughly a step up in IQ from a monkey. It took one of them 2 hours to put some new feet on my friends Mac Book Pro. 2 hours. And no, there wasn't a queue either. I don't know a great deal about Macs, but I reckon I could walk into that job with no training (since I build and fix PC's as a hobby anyway).
Oh and by the way, if it wasn't for Microsoft, Apple would have been a failed company right about now. So show them some respect.
Also, further regarding security of said products, see below:
http://www.tgdaily.com/security-features/58566-os-x-lion-passwords-vulnerable
http://www.nzherald.co.nz/technology/news/article.cfm?c_id=5&objectid=10754730
http://sworddance.com/blog/2009/08/07/mac-osx-the-most-insecure-os-around/
http://news.softpedia.com/news/Think-Vista-Is-Insecure-Have-You-Looked-at-Mac-OS-X-Lately-76848.shtml
http://www.zdnet.com.au/mac-os-x-hacked-under-30-minutes-139241748.htm
http://www.eweekeurope.co.uk/news/apple-finally-reacts-to-diginotar-hack-39399
Nice argument. Well put together and well thought out. One flaw: people love Mac because of it's simplicity. By keeping heavy quality control, Mac is probably the easiest to use OS out there. Installing a program is a simple matter of drag-and-drop, updates and compatibility are simple, and even finding new programs is easy curtesy of the App Store (yes, free stuff is found there too). As a result, anyone that either lacks the time or technical know-how to monkey around with their computer tends to love the Mac. (IE, anyone in college or over the age of 40) Don't get me wrong, I use Windows all the time, and it is a very useful system, especially for gaming. However, the fact remains, I spend much less time fixing issues on my mac than I ever did on my windows pc.
P.S. As for the genius bar, the service is free, so who gives a darn if it took 5 minutes or 5 hours? It seems to me that if you encounter an issue with your windows pc, you can either spend the time and try to fix it yourself, or you can drop $50-150 at Office Depot and have it done for you, with not idea on how long it will take. Fact is, Genius is still the best costumer support deal offered by a computer manufacturer.
P.P.S. Of course unprotected Macs are susceptible to hacking. Any fool who thinks he's hack proof just because he's using a mac is just that, a fool. That's why most major anit-hack programs are also available for mac. However, your chances of being hacked are much lower simply because the hacking methods used to enter a windows OS are different from those used to enter a Mac. Not hack proof, but for those who lack technical know-how, hack resistant is a huge plus.
I've genuinely never heard of having to fix issues on a Windows computer; the only time I have is when a member of the family has called me and it's been a hardware problem causing the issue. I have technical know-how, but I simply never run into them. I've gotten far more frustrated using a Mac PC than I have a Windows PC because of how hard it is to use compared to Windows. And it's not just a case of unfamiliarity, it's a case of incredibly illogical design choices. But that's just me. While they've probably made it a lot easier to find and install things as you say, remember Windows Marketplace has been around for a
long time before this, doing the exact same thing. The fact of the matter is, for me personally, whenever i have to use a Mac PC, I always come away from it thinking "what's the point of that, i could have done it all quicker on Windows". I'd say one of the few things I find good about Mac OS are the multi-touch gestures for the touch-pad.
PS. You need to remember that often, the Genius bar will not serve you without £60 Apple Care (at least that's what happened to my friend) and that you need to book a time with them quite far in advance. The service itself is a good idea, and probably well executed in some respects, but for a company that charge the amounts they do for their products when there are simply better things out, I actually
expect the likes of Genius Bar from them. Also, if you buy a pre-build Windows machine from all the usual places, they offer warranties at the same service level and price as Apple Care. The only difference is that Dell, for instance, does not have B&M stores.
PPS. Totally agree here, but I run into
a lot of Mac PC people who think exactly that. And yes there are AV systems there, I know ESET who I mentioned before have one out for them. And yes the hacking methods are different, due to the difference in the systems however I wouldn't say Mac OS is more hack resistant. According to news, quite the opposite. When I made people aware of this, they have all been quite shocked about it. I know that Windows is hack able in a multitude of respects. But this argument here is to try and stop people thinking that Mac PC's are even so much as "hack resistant" as you say. In fact, most hackers actually say that Mac OS is
more insecure than Windows (see the bottom link for that).
http://www.zdnet.com.au/mac-os-x-hacked-under-30-minutes-139241748.htm
http://www.macworld.co.uk/mac/news/index.cfm?newsid=3306313&pagtype=allchandate
http://www.networkworld.com/news/2011/092811-mac-os-x-lion-losing-251361.html?hpg1=bn
http://blogs.csoonline.com/1506/apples_mac_os_x_never_had_superior_security
By the way, please don't take any of this personally. I mean absolutely no dis-respect to you; however I'm aware that posting text to a forum lacks such things as tone of voice which can make the difference in thinking I'm being a douche or actually making a true argument.