Tech Support told me ___________
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I called Microsoft support about my first regular (non-platinum) edition XBOX and they said that this was beyond them and they would have to bring in the Japanese.
That was ME, I loved being tech support. What I loved more was "Are sure that its a wireless mouse, are their batteries in it?... Um is there a chord coming out of the mouse. Okay then it [i/]isn't[/i] wireless, you need to plug that in."Nmil-ek said:
I have got a strange one
I was at a bank ATM, minding my own business, pawing at the screen, when suddenly it started flashing "OUT OF ORDER". Now since it did this when it was about to spout cash I was a lttle concerned as to whether it had registered the transaction and removed it. So I went inside the bank to ask if there was any other way I could check my bank balance. What followed was one of the oddest convocation I have ever had.
Strangest thing is I have been speaking English for 17 or so year and have a very middle class voice.
I was at a bank ATM, minding my own business, pawing at the screen, when suddenly it started flashing "OUT OF ORDER". Now since it did this when it was about to spout cash I was a lttle concerned as to whether it had registered the transaction and removed it. So I went inside the bank to ask if there was any other way I could check my bank balance. What followed was one of the oddest convocation I have ever had.
- Me: Hello I have had a bit of a problem with the ATM, outside is there some way I can check my bank balance?
Bank Assistant: Oh, your English is very good! How long have you been learning?
Me: (completely confused) My whole life...
BA: Wow, what can I help you with?
Me: The ATM outside is out of order, is there someway I can check if it has taken any money out?
BA: Yeah that happens in this country, how long have you been here?
Me: umm... Sorry I'm in a bit of a rush, can I speak to someone else.
(just then a diffrent Bank Assistant appears)
Different Bank Assistant: We are closeing now, so could you please leave?
Me: Ok, can I just quickly check my bank balance?
DBA: There is an ATM outside for that sir.
Me
coming to the decision it is not worth it) I'm just going to leave now.
Strangest thing is I have been speaking English for 17 or so year and have a very middle class voice.
Hahah, good stuffJimmy_shredshot said:I have got a strange one
I was at a bank ATM, minding my own business, pawing at the screen, when suddenly it started flashing "OUT OF ORDER". Now since it did this when it was about to spout cash I was a lttle concerned as to whether it had registered the transaction and removed it. So I went inside the bank to ask if there was any other way I could check my bank balance. What followed was one of the oddest convocation I have ever had.
- Me: Hello I have had a bit of a problem with the ATM, outside is there some way I can check my bank balance?
Bank Assistant: Oh, your English is very good! How long have you been learning?
Me: (completely confused) My whole life...
BA: Wow, what can I help you with?
Me: The ATM outside is out of order, is there someway I can check if it has taken any money out?
BA: Yeah that happens in this country, how long have you been here?
Me: umm... Sorry I'm in a bit of a rush, can I speak to someone else.
(just then a diffrent Bank Assistant appears)
Different Bank Assistant: We are closeing now, so could you please leave?
Me: Ok, can I just quickly check my bank balance?
DBA: There is an ATM outside for that sir.
Me
Strangest thing is I have been speaking English for 17 or so year and have a very middle class voice.
While playing LotRO, I lost connection and was forced out of the game. When I rebooted, I was in the middle of a crafting quest I had just completed. I didn't have the credit of finishing the quest, and I didn't have the single-use recipe I needed to make the item require to finish the quest. So, I sent a help ticket with my situation written on it.
Three minutes after I sent it, a GM sends me a tell and offers help. I tell him my situation, and he lets me know that I dont have the credit for the quest. So he automatically completes the quest for me, asks if I need anything else, and then leaves.
...Hmm... That was a bad story. Too bad I never have things go wrong with my electronics.
Three minutes after I sent it, a GM sends me a tell and offers help. I tell him my situation, and he lets me know that I dont have the credit for the quest. So he automatically completes the quest for me, asks if I need anything else, and then leaves.
...Hmm... That was a bad story. Too bad I never have things go wrong with my electronics.
Lol, I work IN IT tech support for a site and my boss sent this to my team. it is true though, thats what we do all dayTriggerUnhappy said:Just felt like I should post this:I haven't had any bad experiences with tech support myself though.
my brother got to hear an india guy say "thank you very much THANK YOUUUUUUUU" which was quite funny.
he can impersonate guys from india pretty good.all thanks to xbox support.
sounds to me like you got the foreign guy from faulty towers,incompetent and terrible english skills,yet still funny as 'ell to hear and watch work.
otherwise I'm goin with "Zeros replys no work without hd-tv" -walks away-
he can impersonate guys from india pretty good.all thanks to xbox support.
sounds to me like you got the foreign guy from faulty towers,incompetent and terrible english skills,yet still funny as 'ell to hear and watch work.
otherwise I'm goin with "Zeros replys no work without hd-tv" -walks away-
They're called Phonetics (Foe-net-icks). They go as follows:hubertw47 said:
Alpha
Bravo
Charlie
Delta
Echo
Foxtrot
Gulf
Hotel
India
Juliet
Kilo
Lima
Mike
November
Oscar
Papa
Quebec
Romeo
Sierra
Tango
Uniform
Victor
Whiskey
X-ray
Yankee
Zulu
I work tech support for internet services in hotels and most of the calls we have are completely clueless morons.*Some* are legit concerns/questions (an antenna is down, server dosen't work, need a specific port for his vpn,etc) but most are like pulling teeth, for some reason people love to tell the absolute minimum of information and expect you to guess what's happening.
"Tech support good evening, how can i help you?"
"the internet dosen't work"
"ok, huh, what's happening exactly? you don't see the network at all or it won't connect or...?"
"well, it just dosen't work!"
"ok...i'm gonna need a little more details on that, are you connected to the network?"
"the what ? how should i know! it works fine at home, fix your system!"
"yeah..."
Then the fun part of telling someone who'd have trouble with a microwave oven how to verify his network status and his IP adress...all the while dealing with an overly aggressive customer who's convinced i think he's an idiot, which i do incidentally, i have a hard time watching my tone when i speak to idiots *who don't do anything to help* you know the kinda people that dosen't know where the start button is...
Anyways the worst i've ever said to a customer was "well sir after 15 minutes of hearing this i believe you're an idiot, please don't call back" and i hung up on him, there's only so much abuse i can take.
Oh, and i love absolutely convinced people.
"i don't see any networks"
"well, you're in downtown Las Vegas, that's not really possible, is that a new computer?"
"YES, brand spanking new, they told me it had wireless!"
"ok well, the wireless switch is off by factory default on new computers you just have to turn it on"
"the what now ? there's no switch"
"What's the brand of your computer ? (assuming it's not a dell) well there IS a switch somewhere"
"No, there isn't. i've never heard of such a thing"
"nonetheless, i suggest you look for it, there's the problem."
"i'm telling you there's not...oh wait...what's this? hey a light turned on"
"...there you go, refresh the list now"
"hey it's there!"
Yeah, kinda like magic.Some tech support people are sheet readers (do step A, if client says no then do step C if he says yes do step W etc...) but not ALL of them, some people actually know what they're talking about...
Oh, as far as being on the other end of the phone goes, i had a Netgear router which was "repaired" under warranty, except when i got it back there was a screw loose inside the case.I called Netgear back and told them i didn't want a router that's gonna short-circuit in a few months.
"Does the router works?"
"i don't know, i didn't plug it in, i heard the screw loose and called you right away"
"ok, could you plug it in please?"
"well....no, i DON'T WANT a router with a loose screw in it, whether it's working now or not"
"well, how can you tell it's defective if you haven't plugged it in?"
"BECAUSE THERE'S A FUCKING SCREW LOOSE INSIDE THE ROUTER *while shaking the router so he can hear the screw over the phone"
They didn't replace it, bastards, my new router is NOT a Netgear obviously...
"Tech support good evening, how can i help you?"
"the internet dosen't work"
"ok, huh, what's happening exactly? you don't see the network at all or it won't connect or...?"
"well, it just dosen't work!"
"ok...i'm gonna need a little more details on that, are you connected to the network?"
"the what ? how should i know! it works fine at home, fix your system!"
"yeah..."
Then the fun part of telling someone who'd have trouble with a microwave oven how to verify his network status and his IP adress...all the while dealing with an overly aggressive customer who's convinced i think he's an idiot, which i do incidentally, i have a hard time watching my tone when i speak to idiots *who don't do anything to help* you know the kinda people that dosen't know where the start button is...
Anyways the worst i've ever said to a customer was "well sir after 15 minutes of hearing this i believe you're an idiot, please don't call back" and i hung up on him, there's only so much abuse i can take.
Oh, and i love absolutely convinced people.
"i don't see any networks"
"well, you're in downtown Las Vegas, that's not really possible, is that a new computer?"
"YES, brand spanking new, they told me it had wireless!"
"ok well, the wireless switch is off by factory default on new computers you just have to turn it on"
"the what now ? there's no switch"
"What's the brand of your computer ? (assuming it's not a dell) well there IS a switch somewhere"
"No, there isn't. i've never heard of such a thing"
"nonetheless, i suggest you look for it, there's the problem."
"i'm telling you there's not...oh wait...what's this? hey a light turned on"
"...there you go, refresh the list now"
"hey it's there!"
Yeah, kinda like magic.Some tech support people are sheet readers (do step A, if client says no then do step C if he says yes do step W etc...) but not ALL of them, some people actually know what they're talking about...
Oh, as far as being on the other end of the phone goes, i had a Netgear router which was "repaired" under warranty, except when i got it back there was a screw loose inside the case.I called Netgear back and told them i didn't want a router that's gonna short-circuit in a few months.
"Does the router works?"
"i don't know, i didn't plug it in, i heard the screw loose and called you right away"
"ok, could you plug it in please?"
"well....no, i DON'T WANT a router with a loose screw in it, whether it's working now or not"
"well, how can you tell it's defective if you haven't plugged it in?"
"BECAUSE THERE'S A FUCKING SCREW LOOSE INSIDE THE ROUTER *while shaking the router so he can hear the screw over the phone"
They didn't replace it, bastards, my new router is NOT a Netgear obviously...
