That is one of the things that scares me about pre-orders. I have a lot of games pre-ordered and I always worry that one or two of them might get deleted by accident. About every month or so I ask them to print out the games I have pre-ordered to make sure none of them were erased by accident.Linda Bridget said:Oh you think that's bad how about the day before I was to pick up my copy of Infamous 2 and the store (which is not the store I normally frequent) I went to told me they had no record of me ever having pre-orderd the game even though I know I did. I was able to re-pre-order at the store I do normally frequent and just in time to get the special download item. But heres the real messed up part when I checked my page on their reward site I found the log of the previous pre-order giving me the reward points.James Cassidy said:Okay, it is official. I am done with Gamestop. They have screwed me over for the last friggin' time. I ordered the Gears of War 3 epic edition and retro lancer months ago when they said they still have them. They took my order. They took my money.
Couple of days ago,I got an email from them saying that they can no longer process my order and dropped it. No, I didn't get a refund either and they are not responding to me when trying to contact them.
This is the 5th time they screwed me over in a row. People have tried telling me Gamestop is honest and stuff, but from my perspective they treated me like crap. I can't even tell you all the stories I had with this company and I am getting problems every time I go to this place.
I tried giving them chances, but I am tired of it. I am ordering from Amazon from now on. I don't care if I have to wait a few more days for my stuff to ship
(By the way I contacted the company and had hell convincing them of the screw up. They literally had to go through their records. I still haven't heard back from them on that or seen a refund)