Well that's what the Masked Man would wear with his Phantom of the Opera mask, everyone knows the ladies love a mysterious man
Subject LITV: 'Come to the Dark Side, we have cookies. -V'Delayed by phone call said:So I have this two page long step-by-step instruction email for a common problem we run into that includes the following step (roughly):
[small](FYI - There are three big buttons to choose from on this particular window, one says Re-post Batch, one says Delete Batch, and one says Refresh. It's not rocket science.)[/small]Code:2. Select the failed batch to highlight it, then click 'Re-post' to resend the data.
*Client calls me*
Client: It didn't work.
Me: Did you follow the instructions.
Client. Yes.
[I have him pull up the instruction email and prepare to walk him through the steps.]
[We get to this step]
Client: So I hit delete, right?
Me: *pause* No, you need to hit Repost.
Client: Oh...*pause* Okay.
Me: *headdesk*
*5 minutes later when the data is resent*
Me: It's fixed.
*sigh*