Unfortunately, in addition to not being funny, the youtube poster mumbles too much to be consistently coherent.
I have no love for Gamestop and I encourage people to avoid doing business with this company but this whiny tool hasn't properly done his research, several of his claims simply cannot be true, and he is really being melodramatic about it. Yes, many of their employees are useless stoners who hoard new systems and games for their friends. Yes, the content they offer as an incentive to pre-order is crap and they are known for losing reservations. And yes, if you walk into a gamestop right now and ask when Mario is coming out there's a good chance the guy behind the counter will say "next month!"
Instead of bitching, why don't we simply warn others to find alternatives to shopping at Gamestop and not enable unfunny morons who think referencing Rosie O'Donnel's menses is funny.
I recently sold an iPhone 3G. I went to the only gamestop-type chain near me that buys iPods and iPhones. There was a tiny crack near the USB/wall connection so they wouldn't accept it. Did I storm off and take to the internet to slander this company's name? No, I went to 3 local pawn shops and found one that was willing to pay $50 more than the top price that the chain ever pays for the 16 gig 3G.
I don't believe that Gamestop will sell you a used game at full price or that it'll be scratched beyond playability. But, just in case, whenever I buy ANY used game I shop around first and I check the disc before I hand them my money. It's called being a savvy consumer. You may have noticed, we don't ***** as much.