It's obvious to me, this person has never meet MY mother.
I recall one time, I came into the living room to see my mom (and dad) sitting on the couch looking at blank TV screen. I asked what was up, and, she told me, that they didn't know how to get the TV to work... Between having a digital cable box, and the tv imputed for a videogame system, they couldn't figure out how to get it back to cable. They'd tried for 30 mins before came in and fixed it for them.
I love my Momma, I am a self proclamed and proud Momma's boy, but she isn't, no ever will be, teh hardcorz.. heh.