Blizzard Says Diablo 3 Hacking Isn't Unusual - UPDATED

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templar1138a

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Dec 1, 2010
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I'd offer to lend Blizzard a shovel with which to dig their own grave, but they make enough money to buy a shovel made of titanium alloy for each of their employees.
 

Wicky_42

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Sep 15, 2008
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quick, I'd better go and check to make sure that all my items in other single player games aren't being stolen... OH WAIT - that's not a thing. Nice one, Blizz - bringing MMO issues to what is essentially single-player hack and slash with online market.

I'd love to just go and play some SC2 skirmishes now to relax, but I can't cos my internet's acting up AND I NEED TO BE ONLINE TO PLAY BY MY SELF.
/still confused why this was ever considered to be a good idea.
 

Mathak

The Tax Man Cometh
Mar 27, 2009
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Wicky_42 said:
I'd love to just go and play some SC2 skirmishes now to relax, but I can't cos my internet's acting up AND I NEED TO BE ONLINE TO PLAY BY MY SELF.
/still confused why this was ever considered to be a good idea.

Except SC2 has an off-line mode. I get everyone hates Blizz, but do try not to complain about non-existing problems.
 

irishda

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Dec 16, 2010
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Haha, I love that attitude. "Well this isn't working for some people so clearly it's not working at all."

And welcome to the growing pains of a new technological era, kids. You all thought it was pretty awesome being able to do everything online; shopping, mail, movies, tv shows. Hell Penny Arcade keeps saying the new wave of internet would completely replace brick and mortar. Well kids, say hello to the drawbacks of an always-online era. If you don't like it, invent a time machine and go back to 2000.
 

Adam Jensen_v1legacy

I never asked for this
Sep 8, 2011
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Just because it isn't unusual doesn't make it acceptable. In fact, it makes it even more unacceptable that they still don't know how to deal with this issue.
 

Callate

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Dec 5, 2008
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Andy Chalk said:
But that's not actually the case, according to Blizzard (and also the dictates of common sense), which put up a message [http://us.battle.net/d3/en/forum/topic/5149619846] earlier this morning stating that while it takes security issues seriously, the rate of complaints isn't actually any worse than than of its other online game.
(facepalm)

Okay, I'll bite with the obvious question- how does it compare with the rate of complaints on the non-online games, like Diablo 3 could have been if it hadn't been created with this new paradigm in mind?

This is kind of like saying "We find the rate of theft in your home to be very similar to the rate of theft in other homes in which we've installed maintenance/utility doors against the homeowner's desires."
 

Aeshi

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Dec 22, 2009
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Callate said:
(facepalm)

Okay, I'll bite with the obvious question- how does it compare with the rate of complaints on the non-online games, like Diablo 3 could have been if it hadn't been created with this new paradigm in mind?

This is kind of like saying "We find the rate of theft in your home to be very similar to the rate of theft in other homes in which we've installed maintenance/utility doors against the homeowner's desires."
Because we all know how hack-free the oh-so-sacredly-singleplayer Diablo II was right?
 

TheLazyGeek

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Nov 7, 2009
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It's not unusual, but it's still happening in similar, if not higher, numbers to that of WoW expansion hackings? Can Blizzard at least pretend that they've learned from their past releases? Oh, I guess that is what this article is about. Never mind then, carry on.

Captcha: little bird told me

Indeed, a little bird did tell me.
 

Eric the Orange

Gone Gonzo
Apr 29, 2008
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Well they could do the thing valve did with steam and only let you log in from authorized computers. Admittedly there are ways around that as well but it would at least help a bit.
 

Aposthebest

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Mar 17, 2010
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This is like sony coming out and saying:

"Ye,we are sorry that your credit card numbers got compromised and most likely it is your fault in the most part. Oh ye,did we mentiong that if you pay us 5 bucks (free if you have an iphone,which is an absolutely cheap thing to get) we will make sure that your credit card gets a withdrawal limit so that it ensures that it is safer"

This is absolute crap. The user is obliged to have his pc clean of keyloggers and yes,obviously, some of them wouldn't be able to keep their end of the bargain. Anything else after that is their responsibility though and the amount of hacked people is way too big to believe that "oh,it's your fault guys, should we remind you of our authenticator that you can buy?". Trying to put the blame to the user is really insulting.
 

Callate

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Dec 5, 2008
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Aeshi said:
Callate said:
(facepalm)

Okay, I'll bite with the obvious question- how does it compare with the rate of complaints on the non-online games, like Diablo 3 could have been if it hadn't been created with this new paradigm in mind?

This is kind of like saying "We find the rate of theft in your home to be very similar to the rate of theft in other homes in which we've installed maintenance/utility doors against the homeowner's desires."
Because we all know how hack-free the oh-so-sacredly-singleplayer Diablo II was right?
Of course it wasn't. But Diablo II was also possible to play both multi-player and single-player without having to log into Battle.net. Battle.net accounts having become both inseparable from the game and far more valuable than they were in the era of DII, it would seem to behoove Blizzard to have put more effort into securing the now compulsory service.
 

porpoise hork

Fly Fatass!! Fly!!!
Dec 26, 2008
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matrix3509 said:
Wasn't this the very thing that the DRM was supposed to protect us from? Oh right, its supposed to protect Blizzard's bottom line, and the customers can go fuck themselves.

Seriously fuck you Blizzard.
Packet sniffing and DRM are two completely different things. DRM is an attempt to keep the software pirates from playing the game without paying for it. What this is here is basically spoofing and packet sniffing. This allows hackers to discover account authorization information from the data stream in order to gain access to a person's account. Blizzard needs to improve their data encryption to keep hackers from getting the account information from the data packets.
 

Jmp_man

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Apr 24, 2011
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Why is it that the first thin I though of when reading the title of the article was Blizzard saying:

"Our other games get hacked just as much. True our Authenticator don't always work, but this rampant hacking is a staple among Blizzard games. Like it or shut up."

Andy Chalk said:
Responding to claims that even accounts using authenticators are being hacked, Blizzard added that "the Battle.net Authenticator and Battle.net Mobile Authenticator (a free app for iPhone and Android devices) continue to be some of the most effective measures we offer to help players protect themselves against account compromises." The studio encouraged all Battle.net users to use authenticators, and also made mention of the new "Battle.net SMS Protect" system, which allows users to monitor and maintain their accounts via text message.
You say they are effective but you haven't said that accounts can't get hacked with the Authenticators, but you instead say they are "effective measures"? That leads me to believe that Blizzard knew that the accounts, even WITH the Authenticators, would still have the probability of getting attacked. Even if they say the chance is less it's still not a concrete system and can be bypassed with the same persistence as when bypassing DRM... I guess.

Update Edit:

Andy Chalk said:
"We've been taking the situation extremely seriously from the start, and have done everything possible to verify how and in what circumstances these compromises are occurring. Despite the claims and theories being made, we have yet to find any situations in which a person's account was not compromised through traditional means of someone else logging into their account through the use of their password," he said in the first post [http://us.battle.net/d3/en/forum/topic/5149619846?page=29#571]. "While the authenticator isn't a 100% guarantee of account security, we have yet to investigate a compromise report in which an authenticator was attached beforehand."
Ok, NOW they admit it. I guess that's a step forward... in a way. I would still like to have an Authenticator, but all this shit is still on Blizz's head.
 

katsabas

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Apr 23, 2008
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God damnit. I wanna play this game with my brother so bad. Run through dungeons and stuff. Now I have to worry more about my stuff than I do for the actual Inferno difficulty. Why did Blizzard make their problems mine ? Do they not want my money ? I actually bought Diablo II and SCII.

I gave real money to buy those 2 titles. I still haven't finished DII but it's one of the finest games I have ever come across. I haven't played SCII cause my PC can't handle it yet. Hear that, Blizzard ? I bought a game I cannot even play! Its' special edition, no less! I put up with the DRM because it was only once every 30 days!

What the crap would make you think that going online only is a good idea ? You just destroyed a whole community, there are people whose entire 2 weeks of work are gone because of something you should have been prepared for, given that the game took 10 years to make.

When are you going to get it ? The people that pirate your games are far far less than the ones that actually show up in a store and buy it. How else do you explain beating your own records with every release you make ?

There are people who waited the better part of a decade for this and when they finally got it, they lost it again. I love the franchise and I love the game I am gonna play but FU, Diablo III. If a cracked offline version gets released, I am downloading that. If I am paying upwards 60 euro to play a game (which for a PC game is quite a lot), I expect no lagging and safety. Since you can't provide neither of these 2, I am not giving you my money.
 

Wicky_42

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Sep 15, 2008
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Mathak said:
Wicky_42 said:
I'd love to just go and play some SC2 skirmishes now to relax, but I can't cos my internet's acting up AND I NEED TO BE ONLINE TO PLAY BY MY SELF.
/still confused why this was ever considered to be a good idea.

Except SC2 has an off-line mode. I get everyone hates Blizz, but do try not to complain about non-existing problems.
Go and see how many custom games you can launch from an offline SC2. Last time I tried the only thing I seemed to be able to do was to play the campaign, and it said some bullshit about not saving progress. Yay for offline mode, am I right? I remember being able to launch some custom maps by selecting the actual file and executing it with SC2, but the program itself is very hostile to offline play.
 

Weaver

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Apr 28, 2008
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I'm not really surprised the company that can't handle renting more servers for launch has, reportedly, server side security flaws.
 

Inkidu

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Mar 25, 2011
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So the DRM measures implemented to protect the value of the real-money auction house and keep it an actual balanced economic fixture will be hit without what amounts to theft before it even opens. True it's not counterfeiting, but if Blizzard can't at least make a good show of stopping the small stuff then how are they going to stop it when someone figures out how to counterfeit a real-money-making force?
 

direkiller

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Dec 4, 2008
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PercyBoleyn said:
That's not a fucking excuse. This wouldn't have happened if the game wasn't always online, especially since this particular instance of hacking is entirely Blizzard's fault.
except hacks were a common occuance in D2
and D1(D1 you even had a duplication bug and people would happily make a copy of there armor for you)

a game that wasint always online
& only had underground RMT