Ludicrous Gamestop Experiences
- Thread starter NitoSpeak
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Speaking as someone whose worked retail for a while now, if you don't want to serve people properly and respectfully, don't work in the service industry. Because that's really what retail is.Angerwing said:
As such a person, I am sick and tired of having to clean up messes with angry customers because fellow employees couldn't get their stuff straight, or treated them rudely.
It's not Gamestop, and I've bought a lot of games there with no trouble, but since I was planning to buy Mario Galaxy 1 (yeah, I'm a Wii owner) I checked the prices online. A new copy of a three-year-old game costs exactly the same amount as its more recent sequel.
I'm not kidding. I'll even show you: http://www.ebgames.com.au/search?title=Super+Mario+Galaxy
I'm probably going to just buy it used and delete all the previous owner's files. Or get the second one. Either way, it's still overpriced.
I'm not kidding. I'll even show you: http://www.ebgames.com.au/search?title=Super+Mario+Galaxy
I'm probably going to just buy it used and delete all the previous owner's files. Or get the second one. Either way, it's still overpriced.
leet_x1337 said:
Haha. Welcome to Nintendo gaming. If it has Zelda or Mario on the cover, you'll be hard pressed to find one that's cheap.
They always hold their retail value of when they were new. I've seen old as Mario games for the DS that cost as much as a new one, hell I've seen some used and are years old that cost 30-40$
I don't think the comment 'Welcome to Nintendo gaming' really works, seeing as I got a Wii back in '09, I've got ten games for it right now, I've owned a DS since '06 (and about nineteen games including the ones I traded back in)... and yes, I have paid some incredible prices for games, but I usually get my DS ones rather newer than four years old. Still, you didn't know, but now you do. I'm not that offended, really.Asuka Soryu said:
The guys i'm my two local game shops are all really good people. I've had experiences with other customers before.
Was in line picking up my pre order of Red Dead last year and god harrassed by this 360 fan boy, who first asked why i was buying the PS3 version, to which i replied i liked my PS3 and don't own a 360. After listening to him rant on he asked why a girl wanted to play a game like RDR, saying it "wouldn't be my style any way" and should go play something like the sims. Eventually one of the staff came over and said if he didnt stop he'd be refused his pre order if he didnt shop harassing people (for i wasnt the only one he was making problems for)
Was in line picking up my pre order of Red Dead last year and god harrassed by this 360 fan boy, who first asked why i was buying the PS3 version, to which i replied i liked my PS3 and don't own a 360. After listening to him rant on he asked why a girl wanted to play a game like RDR, saying it "wouldn't be my style any way" and should go play something like the sims. Eventually one of the staff came over and said if he didnt stop he'd be refused his pre order if he didnt shop harassing people (for i wasnt the only one he was making problems for)
I have a couple, which all add up to me not shopping there anymore, especially at my local one as the guys there are like 45 years old and completely out of touch with technology these days. But the most notable one is the day I was just stopping by after school, seeing if they had any xbox games that caught my eye. I browsed the section for a while, the lady behind the counter kept looking at me strangely, and came over several times to ask if I needed anything, I assured her that I was just browsing and if something caught my eye I'd call her. I was a teenager who happened to like wearing hoodies back then and so this sort of 'wary attention' was just accepted to me by now. I was probably there about five to ten minutes, nothing really caught my eye, so I went to leave, as I was collecting my bag from the front the lady turns to me and says "you gonna pay for that?"DJ_DEnM said:
I was baffled, and the only reply I could come with was, "What?" To which she replied, "Don't play dumb with me, kid."
What had happened is that she had seen me changing songs on my mp3 player in my pocket, and assumed that an eighteen year old kid couldn't possibly have enough money to afford one of those so I must have stolen it!
the conversation quickly devolved into a shouting match with her threatening to call the cops and me, in very unkind language, telling her to go ahead. I thought I was just calling her bluff, but lo and behold, she picked up the phone right there and dialled 911. The responding officer was -not- impressed and let me go after taking my information.
I wrote a letter to the paper, which unfortunately never got printed, and another to the district manager, he actually phoned me back a few days later and I managed to get some free cds out of the ordeal, but I refuse to spend another dime in that chain.
Then why bother replying? I don't read topics to read posts from people who have nothing to contribute.tony2077 said:
Anyway, I used to work at Gamestop so I know first hand the types of customers we get. 90% of the time it's ill-informed children/adults (both equally annoying) and who think they know all that there is to know about a product they want to buy and it turns out they don't know shit. And honestly, as an employee, unless you're the manager or assistant manager of a store, you're not going to get the information emails detailing new products and new promotions. Lower-level employees like me are forced to go on what information is relayed to us; fortunately I had a manager who made sure i was up to date on things.
So, cut Gamestop employees some slack. I know the company catches a lot of flack, but seriously, it's a tedious job that really sucks a lot of the fun and love of gaming out of you.
With all that being said, I do have a story to share from the customer side of things. Before I started working at Gamestop I was making a purchase and the employee noticed I didn't have an Edge card.. She asked me if I wanted to buy one, and after thinking about it for a few minutes, I told her no. She got FURIOUS and refused to sell me the game I was trying to purchase until I agreed to get a card. If she had just stopped badgering me with ALL THE WONDERFUL THINGS AN EDGE CARD DOES FOR YOU I would've been able to tell her that I already knew about the Edge card and I didn't want a card because I didn't have an extra $15 on me to buy one. She called me a liar. Well, her words were more along the lines of "YOU'VE GOT MONEY TO BUY A GAME BUT NOT ENOUGH FOR AN EDGE CARD HUH? I DON'T BELIEVE IT."
I simply told the manager what was happening and he said "I told you if one more person complains about you that you're done. Go home."
So, I got my game, an employee who truly deserved it got fired, and about 6 weeks later I was working at that very same Gamestop.
Scabadus said:
When i go in to my local Game there has never been a question that they can't answer. a friend of mine works at our town one and he's a massive game fan and most of the other staff are outside work.
True the prices are crap, there is only one independent gaming shop on our town and they only really sell older gen games of a massive array of PC games. So basically its between Game or Gamestation.
Only problem i've ever had is when i ask for a game and watch them search for it only to get an empty case
As for the staff, there smart ill ask there opinion on two similar games and get an answer
there always smiling which can't be easy especially with people telling you to fuck off (not a joke) i saw the female employee clench her fist
As for the staff, there smart ill ask there opinion on two similar games and get an answer
there always smiling which can't be easy especially with people telling you to fuck off (not a joke) i saw the female employee clench her fist
I've had a few troubles, but nothing really major at my local gamestop. But when last christmas came around and I was buying my first ps3 (Yeah, was a 360 kid for a while.) I was pissed with one of the other local gamestop.
It was a gamestop in the next town over and there was a bundle pack with God of War III which everyone was telling me to buy. I figured, why not. There was a PlayStation 3 God of War III Holiday Bundle going on, but it was store only. It was about...say eleven in the morning or noon when I called, and asked if they'd had the bundle pack. Now, it was a weekday, my mom was at work and she had the money in her debit card (I don't have one yet so I have her hold onto my money since I do most of my shopping online), and she didn't get off til 5:30 PM so I couldn't buy it til then. Here's how the conversation went;
Gamestop Girl; (Usual 'Thank you for calling gamestop' greeting)
Me: Hi, do you have the PlayStation 3 Holiday Bundle Pack?
Girl: Let me check. -.Checks.- We have four left.
Me: Is it at all possible you can hold one until six p.m. tonight? (Because I asked a gamestop if they'd hold the last Borderlands as I was going to be coming and getting it in an hour, they said yes.)
Girl: Uh...Let me check with my manager.
-.Silence, hears a faint conversation. '...wants to know...' '...hold the system...'
-.CLICK.-
Me: . . .Hello?
-.Cell Phone light turns on, looks to phone, call ended.-
Me: FUUUUUUUUUU--
And the only other problem is my Dead Space 2 was a PS3 version instead of a 360, but luckily I had a PS3! XD
It was a gamestop in the next town over and there was a bundle pack with God of War III which everyone was telling me to buy. I figured, why not. There was a PlayStation 3 God of War III Holiday Bundle going on, but it was store only. It was about...say eleven in the morning or noon when I called, and asked if they'd had the bundle pack. Now, it was a weekday, my mom was at work and she had the money in her debit card (I don't have one yet so I have her hold onto my money since I do most of my shopping online), and she didn't get off til 5:30 PM so I couldn't buy it til then. Here's how the conversation went;
Gamestop Girl; (Usual 'Thank you for calling gamestop' greeting)
Me: Hi, do you have the PlayStation 3 Holiday Bundle Pack?
Girl: Let me check. -.Checks.- We have four left.
Me: Is it at all possible you can hold one until six p.m. tonight? (Because I asked a gamestop if they'd hold the last Borderlands as I was going to be coming and getting it in an hour, they said yes.)
Girl: Uh...Let me check with my manager.
-.Silence, hears a faint conversation. '...wants to know...' '...hold the system...'
-.CLICK.-
Me: . . .Hello?
-.Cell Phone light turns on, looks to phone, call ended.-
Me: FUUUUUUUUUU--
And the only other problem is my Dead Space 2 was a PS3 version instead of a 360, but luckily I had a PS3! XD
Never had a problem with them, but I have had bad experiences with self important, entitled pricks like most of the people that ***** about them. Complaining because they said that there weren't black wired controller (why anyone wants a wired controller in this day and age is beside the point)when there store (which considering the discount they get makes going elsewhere dumb for them) never carried them is stupid.
As for people getting a game for the wrong system, is it that hard to just open a bag and a case before you leave the store?
As for people getting a game for the wrong system, is it that hard to just open a bag and a case before you leave the store?
