Poll: Compensation for PSN users?

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Tony2077

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T-Bone24 said:
tony2077 said:
T-Bone24 said:
I'd like an apology, and to be able to claim my copy of Portal 2 on Steam through my PS3. I can't get the latter, and attempting to contact Steam regarding the issue has been met with 4 days of silence. That's all, for me.
i sent them a message and got a we're sorry but we can't help you with that damn bastard i want to play portal 2 on steam
I just want to be able to play co-op. It's baffling how simply using the code from the packaging won't get you the Steam version. It's so frustrating that I have everything I need to get the PC version and I'm blocked by something that I can't control.
i know but its only a few more days or sometime next week it'll be back up and people will be swearing and being jerks again. don't you just feel the love or lack of
 

whiteshark12

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Jan 30, 2011
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Dan Steele said:
Just a free theme or something would do, I only have 3 dollars on my account, what are hackers going to do with that?
They also have your credit card details if you've entered them, so it's not just $3, it's however much you own.
 

Deadman Walkin

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Jul 17, 2008
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I don't think they should be provided compensation for having their info not secure, but they should be compensated for any money lost.
 

GonzoGamer

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Apr 9, 2008
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omega 616 said:
GonzoGamer said:
omega 616 said:
Sony don't owe us anything 'cos PSN is free but they will give us something as a way of getting some good PR back.
I would say they owe us more than an explanation at this point.
And if this breach is the only reason someone might sign up for credit monitoring, I think they should be compensated.

I already had one so I only had to change a few passwords but if this prompted me to sign up to one, I would be joining that class action lawsuit.
Why? It's not like Sony set there security as the number 4 as a password and that was it. If hackers want to hack something they will, blaming Sony for people hacking it is stupid to me.

Would be like blaming your car company if somebody broke into it and stole your radio.
No, it's not like that at all.
As they decided to have such an elaborate online component, they do need to have some sort of assurance to the users that the data entered is safe. If they were unable to do so, they should've set everything up differently... which they could have. BUT, they were more interested in making it easier for us to make little microtransactions on PSN and in the end, they couldn't back it up.

If we are able to sue the hackers, we should but we shouldn't forget who laid out everything (including the challenge) to them.
 

BanthaFodder

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Jan 17, 2011
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cerberus118 said:
I really don't think they could just give out money or anything so what, would they give us PS+ for free for a couple of months or something?
^^this.
if they gave out DLC, they'd have to pay the companies who make the DLC.
if they gave out money... well, there's more people on PSN than there are in the whole of the UK, so unless everyone settles for about a penny (if even that), giving out cash would flat-out bripple Sony financially.
PS+ costs no money for them to maintain. They'd lose the profit that would have been brought in by subscription fees, but they were fine before PS+, so it shouldn't hurt them too much. plus, some people may end up buying PS+ subscriptions as a result. if anyone from Sony reads this, I highly recommend you do this. It'd help repair your public image (last seen bleeding out in a gutter somewhere) and might even net you some extra cash after the trial ends. do it.
 

Elamdri

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Nov 19, 2009
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Woodsey said:
Elamdri said:
Madara XIII said:
Norris IV said:
Does anyone else think that sony should provide some sort of compensation for it's users for the risk of private data being taken? seems only fair to me but what does the good men and women of the escapist think?

It would be a nice incentive, but I don't want to sound like an entitled prick asking for more from Sony right after this considerable mishap and damage to the PSN.
What makes you "entitled" by asking someone who's wronged you for compensation?
The people who stole the data are the ones who've wronged people.
Yes, and also Sony by not adequately protecting the data.

If someone robs a bank guarded by only a 90 year old security guard with a BB gun, and the bank had no vault, yeah you blame the bank robber (if you can find him) but it's also the banks fault for not having enough protection.
 

ragestreet

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Oct 17, 2008
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It would be nice. I for one would love to get enough PSN cash to get some neat BlazBlue DLC but I doubt it's going to happen. *sigh*.
 

Woodsey

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Aug 9, 2009
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Elamdri said:
Woodsey said:
Elamdri said:
Madara XIII said:
Norris IV said:
Does anyone else think that sony should provide some sort of compensation for it's users for the risk of private data being taken? seems only fair to me but what does the good men and women of the escapist think?

It would be a nice incentive, but I don't want to sound like an entitled prick asking for more from Sony right after this considerable mishap and damage to the PSN.
What makes you "entitled" by asking someone who's wronged you for compensation?
The people who stole the data are the ones who've wronged people.
Yes, and also Sony by not adequately protecting the data.

If someone robs a bank guarded by only a 90 year old security guard with a BB gun, and the bank had no vault, yeah you blame the bank robber (if you can find him) but it's also the banks fault for not having enough protection.
No system is full-proof. Saying it was inadequate simply because someone got at it is a little naive.
 

Elamdri

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Woodsey said:
No system is full-proof. Saying it was inadequate simply because someone got at it is a little naive.
Sure no system is foolproof, but that doesn't mean that we don't get to judge Sony's measures to determine if they were indeed adequate.
 

Littaly

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Jun 26, 2008
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Failing to protect somebody's credit card information isn't really something you can compensate for. You sit down, you take your well deserved scolding, accept your loss of fidelity and work your ass off to make sure that it never happens again. Not saying compensation wouldn't be nice, but it's kind of beyond that now, acting like a few PSN points on the house can fix the issue is kind of diminishing the gravity of their screwup.
 

Sakurazaki1023

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Feb 15, 2010
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I'm not really expecting anything. The fact of the matter is that any network can be hacked, and Sony just happened to be the unlucky ones this time. Dozens of other major businesses have been hacked in the past (including security firms and credit card companies), this just happened to be the biggest leak in recent history. While I'll admit that Sony could have handled the aftermath a bit better, I don't fault them for it and I have no problems trusting Sony in the future. As long as they make an effort to improve their security measures, I'll be happy.

Honestly, I think that this whole incident has been blown completely out of proportion. People are passing the blame onto Sony when their only fault was some lackluster public relations. The thing that concerns me most is that this may lead to Xbox Live or Steam being hacked. All the people jumping ship to Microsoft may find themselves in the exact same position in a few months if they aren't lucky. If XBL does get hacked, there is a much higher risk of credit card information being lost simply because it's a paid service...
 

Littaly

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Jun 26, 2008
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Failing to protect somebody's credit card information isn't really something you can compensate for. You sit down, you take your well deserved scolding, accept your loss of fidelity and work your ass off to make sure that it never happens again. Not saying compensation wouldn't be nice, but it's kind of beyond that now, acting like a few PSN points on the house can fix the issue is kind of diminishing the gravity of their screwup.
 

mjc0961

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Nov 30, 2009
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Yeah, some free credit checking services and paying any fees we might come across in sorting any messes that occur because of it would be a nice compensation. A free game off PSN doesn't really cut it for this kind of catastrophe.
 

orangeban

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Nov 27, 2009
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I haven't read the terms and conditions for free PSN but I suspect it probably has something to the effect of use at your own risk. I think they should give compensation but I don't think they have to.
 

Woodsey

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Aug 9, 2009
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Elamdri said:
Woodsey said:
No system is full-proof. Saying it was inadequate simply because someone got at it is a little naive.
Sure no system is foolproof, but that doesn't mean that we don't get to judge Sony's measures to determine if they were indeed adequate.
Well as far as I'm aware we don't know the full ins and outs of their measures, so we can't.
 

Adam28

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Feb 28, 2011
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When Xbox Live went down over the holidays at the end of 2007, they released a free game as an apology; Undertow. I got this game and it was pretty fun in my opinion, kind of like an underwater 2D Battlefield or Battlefront. Silver members could download this too.

If PSN was just down for a while, I don't think compensation is needed but due to them releasing personal information and if we find out the security was inadequate then yes, we should receive compensation because this whole situation all PSN members have been put is ridiculous.
 

Slappybob

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Jun 18, 2008
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I have to ask, but what real compensation can you give PSN users?
How do you make up for that much information getting out to hackers?

A free DLC? A free month of the PSN paid service?

What compensates you for that violation of your trust?