i got one..5 hours on the phone with Zune tech support, because the software wouldn't read my Zune as connected, but the computer did, 5 hours later, turns out, i needed to uninstall Zune, then reinstall it from the website....it was a problem with a Driver not updating properly...5...f-ing...hours...the best part is, that just recently...it happened again, luckily..i remembered the 5 hour conversation on "okay now that didn't work, so let's try this" and cut out the middle man, went right to uninstall/reinstall from the site, and bingo..problem solved..now i ask you, i had a canadian guy..i can tell cuz he said aboot instead of about..why the hell did it take him 5 hours to figure it out if he was the specialist the guy in India transferred me to? great guy don't get me wrong..it just took him for friggen ever to tell me how to fix it
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i had to switch phones twice because they kept dying on me
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