Tech Support told me ___________

[joshthetech]

Just felt like I should post this:

Spoiler: XKCD

I haven't had any bad experiences with tech support myself though.

Lol, I work IN IT tech support for a site and my boss sent this to my team. it is true though, thats what we do all day

I printed the poster off and stuck it to my desk divider today! Gave the guys that sit next to me a good laugh!

 

[joshthetech]

Never really used tech support, I have loads of stories about users though!

Just today there was a user that wrote Java in every section of the request form except for their name and number....

 

[CloudKiller]

I once spent a day on the tech support lines for my ISP and my phone provider, due to connection difficulties. All they did was pass the buck back and for to each other, yeah they really helped me out there.

 

[NoriYuki Sato]

i got one..5 hours on the phone with Zune tech support, because the software wouldn't read my Zune as connected, but the computer did, 5 hours later, turns out, i needed to uninstall Zune, then reinstall it from the website....it was a problem with a Driver not updating properly...5...f-ing...hours...the best part is, that just recently...it happened again, luckily..i remembered the 5 hour conversation on "okay now that didn't work, so let's try this" and cut out the middle man, went right to uninstall/reinstall from the site, and bingo..problem solved..now i ask you, i had a canadian guy..i can tell cuz he said aboot instead of about..why the hell did it take him 5 hours to figure it out if he was the specialist the guy in India transferred me to? great guy don't get me wrong..it just took him for friggen ever to tell me how to fix it

*EDIT*

i had to switch phones twice because they kept dying on me

*EDIT*

my friends zune got smashed he asked for repair they said they couldnt repair it so he told them a fist came out of the headphone jack and it punched itself........ they sent him a new one

that...is one of THE single greatest stories i have ever heard...i'm going to try that if it ever happens to my Zune...i really will

 

[stone0042]

Only real tech support issue I've ever had, apart from them having no clue what they're doing, is when my Dad ran over my laptop. I sent it in, specifically stating that i ONLY wanted the screen replaced, nothing else, as i had already determined that everything else was fine, and they proceeded to ignore me and wipe my HDD. This lost me 100's of dollars of music, tv shows, movies, and games. Luckily Apple has really good tech support and let me redownload all my previous itunes purchases. Absolute nightmare dealing with HP though.

 

[VanityGirl]

My buddy Mark actually talks to AMERICANs when he calls in for xbox support.. I don't know why they connect some people to India and others to the US.

I think Sony's customer service is kinda shitty at times. Not by my our experience, but my the expeirence of my fellow friends.

Friend: "Hi, my PS3 has this error, and is not letting me connect to the internet"
Douche: "Is you PS3 on?"

............
Really?

 

[The Oddfellow]

Me: Ive forgot my password for my e-mail
Support: What is your e-mail adress
Me: {email}
Support: An e-mail has been sent to your account
Me: Thats the point I can't access my e-mail account
Support: Thank you for using our support I hope we have been of assistance to you. {disconnection}

 

[brainless906]

o god someday i wish i could become tech support someday...
then i could answer every question with "DO A BARREL ROLL"
that'd piss everyone off SOOOO MUCH.

DO
DO
DO
DO A
DO A BARREL ROLL!!