XBOX 360 Slim: Dying, scamming and enraging customers already...

[MiracleOfSound]

Oh no. A company daring to try and make money. How dare they.

Honestly. Whining about this is just silly now. I've still got my original 360 from around four years ago. If you keep it well ventilated and don't knock it over while a game is running, it'll be fine. In other words follow the bloody operating instructions. If you don't like the new 360, don't buy one. They're not exactly putting a gun to your head and forcing you to buy it are they? ¬¬

Someone obviously didn't bother to read the OP before posting...

 

[masseyguy911]

Eh I wouldn't waste my money on the new one anyway. I had enough troubles with the old one, and I doubt they fixed those problems, really all they did was dress up the xbox, made it look nicer and run a bit quieter.

 

[Volafortis]

Hey...my new PS3 didn't come with an HD cable, either.

Yeah but the difference with that is that you don't have to go out and buy a "Sony Certified" HDMI cable. Oddly enough despite having nothing in my house that uses HDMI when I bought my PS3 we happened to find a pristine unopened one from Best Buy just...lying around.

This only solidifies my argument for technology gnomes.

Spoiler: Me laughing at you

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AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH

You don't need a "Microsoft-certified" HDMI cable. Any HDMI cable will do.

You need to get he Microsoft AV cable for the 360, but you also need to get the Sony AV cable for the PS3, and the Nintendo one for the Wii. The HDMI cables are universal, though. No console requires a "specially-licensed" HDMI cable to work. It's the AV cables you need a special one of, which are ass quality compared to HDMI, anyway, and are included with the console.

 

[WilliamRLBaker]

*laughs softly*
This is why we have such high numbers of failure rates...because most are faux.
such blanket statements about hey I found a video online inflate the failure rates, users posting on multiple forums as though they are unique cases.

when the 360 slim was first released A person over at systemwars at gamespot had a legitimate failure, he took a picture, I know the guy.
within 5 hours his picture was being reused by multiple people on other forums as their ""legitimate failure"", multiple websites picked it up as an article. 1 person actually used the picture as proof his 360s failed in his review of the system at amazon.com.

any system will have failures, Sony fanboys actually believed Sony's claims of below 1%, Gameinformer on the otherhand in a marvelous survey where any one could answer with no proof they owned a 360...along with alot of other loose rules to the survey said the 360 had a 54% failure rate, and the ps3 had...9% (that's higher then below 1%)
but as I said any system will have failures, the 360 slim has been as redesigned as they could make it, from the release of a new system one can expect certain lemons. but all so MiracleOfsound there are a few problems with your post...

1.Component AV cable on the 360 doesn't support hd? odd...last I checked over component the 360 supports 480i,480p,720p,1080i,1080p. 1080p is based upon whether your tv will accept the signal over component, most TV's wont but some will, but all tvs with the capability of 720p/1080i will accept it over component.

2.One can buy a audio dongle to use hdmi, and optical audio or red and white cables or even Coax. Or if you want follow the many guides online on how to modify the combined connector so you can use hdmi and that connector at the same time.

3.The ps3 has never contained hdmi cables till the most recent releases, they have only contained composite till like the begining of 2010, you can find the hdmi and audio dongle for cheaper then you make out. You can't fault one company for doing pretty much the same thing every other company does.

4.No you have to actually take a vested interest in moving and shaking the system to get it to eat discs on most units, We have one destructoid video where he purposely waits till the game gets into full spin where he then lifts it up with a flinging upward motion (oh and there is a big green sticker on the front that says...DON'T MOVE)...another video where it takes less. In each instance the message of the day is...when your system is running at full speed...DON'T TOUCH IT.

Lets see, I have 2 360's right now, My original pro launch system which chills in my nephews room and hasn't failed yet, and my original elite which failed once to e74...when it failed I called Microsoft up, they understood my issues but because at that time e74 was not covered under 3 year, I had to pay, I explained I don't see why I should have to pay for a failure that wasn't my fault so they discounted my repair to 50 dollars. I sent it in, got it back, and its worked since.

How long did it take to get a new system? 1 week 2 days, A month later e74 went under 3 year and 50 dollars appeared on my credit card.
Most of the google videos are edited, Some are even obvious repeats of others, google links are often fake the person doesn't even own the system.

While there are some legitimate failures its been near 3 months now, We would have heard from some random bestbuy, gamestop, or other reference that the system is at an all time high for failures. all we have is a few people saying the system failed, some legitimate the majority fake as hell.

P.S: I all so must make light of your comments on Kinect...A product that was still in beta up till a few months ago, with most videos and commentary about failure coming from that time...really? your gonna use that? atleast wait till its released instead of making such blanket statements of but but but but this video and this article said this about kinect.
Note: I hate kinect, I wont be getting it or move, I dont even play my freaking Wii.

 

[migo]

If you already have one for your cell phone you can use that though, and the one you get for the PS3 is also cell phone compatible. It's not like having to buy the headset for the 360 that is only compatible with the 360.

Well, I mean, that was sort of my point. You don't have to buy the headset for the 360. Perhaps you weren't saying you do... unless you mean the wireless one.

My 360 didn't come with a headset, even a wired one. And I don't have the option of using one of my cell phone wired headsets either (except apparently the Rock Band pad I have that has a 2.5mm jack if I want to dig out my BB Pearl Headset. Sony at least uses standard interfaces wherever possible, while Microsoft even though they have USB, you still have to use a 360 controller as opposed to the PS3 that'll handle most PS3 controllers fine.

But yeah, the only problem I run into is that my headset only seems to want to pair with one device at a time. So I find myself never dicking around with it with my PS3 because it means I'll have to go through the minor hassle of pairing it again with my phone later.

While that is a hassle, if you're on a tight budget it's at least an option. If you're on a tight budget with a 360 you just don't buy the headset at all.

There's also the charge issue. Ideally I'd have two headsets paired with the PS3, so if one runs out of charge, I can put the other one on and continue to play uninterrupted while I recharge the first one. With the default Xbox headsets, you do have to worry about controller charge, but you'd have to worry about that anyway, so it's one less thing to remember. Consequently, I just don't find myself bothering with PS3 multiplayer most of the time because it's a bit of a hassle. Well, that and the lack of party chat.

Most headsets I've seen have a mini-USB or micro-USB port to recharge them, so you can just recharge while you're not playing, and if the thing runs out of charge in the middle of a session, perhaps it's a sign you've been playing too long. Really, if you get in the habit of plugging everything in to charge when you're not using it, it's not a problem.

On the other hand, that makes the PS3 a perfect place to go if I *don't* want to talk to people for a bit.

That's another thing, I'm usually too busy concentrating on the game to want to talk.

 

[EightGaugeHippo]

hmmm, you may have swayed me to buy an elite instead of a slim.

 

[Labcoat Samurai]

If you already have one for your cell phone you can use that though, and the one you get for the PS3 is also cell phone compatible. It's not like having to buy the headset for the 360 that is only compatible with the 360.

Well, I mean, that was sort of my point. You don't have to buy the headset for the 360. Perhaps you weren't saying you do... unless you mean the wireless one.

My 360 didn't come with a headset, even a wired one.

Bizarre. I've never heard of such a thing. Where/how did you acquire your Xbox?

While that is a hassle, if you're on a tight budget it's at least an option. If you're on a tight budget with a 360 you just don't buy the headset at all.

Yeah, if I ever get into serious multiplayer gaming on my PS3, I'll just get an extra headset. Or maybe two (see below)

Most headsets I've seen have a mini-USB or micro-USB port to recharge them, so you can just recharge while you're not playing, and if the thing runs out of charge in the middle of a session, perhaps it's a sign you've been playing too long. Really, if you get in the habit of plugging everything in to charge when you're not using it, it's not a problem.

Yeah, mine does have a charger, but the thing is so light and the cord so comparably heavy and stiff that I'd be worried about it pulling off of my ear. And as for being in the habit of recharging, it's a good habit to be in, but I forget from time to time. If nothing else, there's the fact that my girlfriend is always tidying up all my cables when I'm not around, so I have to get the charge cables out again. *sigh* but that's another issue.

That's another thing, I'm usually too busy concentrating on the game to want to talk.

Yeah, it can be a mixed bag on XBL. Everyone having a headset also creates a bit of an expectation that you *can* talk... and that you *should*.

 

[migo]

If you already have one for your cell phone you can use that though, and the one you get for the PS3 is also cell phone compatible. It's not like having to buy the headset for the 360 that is only compatible with the 360.

Well, I mean, that was sort of my point. You don't have to buy the headset for the 360. Perhaps you weren't saying you do... unless you mean the wireless one.

My 360 didn't come with a headset, even a wired one.

Bizarre. I've never heard of such a thing. Where/how did you acquire your Xbox?

Brand New. From Wal-Mart. It's an Arcade, which I think is the reason it doesn't come with it.

Yeah, mine does have a charger, but the thing is so light and the cord so comparably heavy and stiff that I'd be worried about it pulling off of my ear. And as for being in the habit of recharging, it's a good habit to be in, but I forget from time to time. If nothing else, there's the fact that my girlfriend is always tidying up all my cables when I'm not around, so I have to get the charge cables out again. *sigh* but that's another issue.

Ah yes. It's also nice in that case to get one with a charge base, which incidentally the PS3 headset comse with, and the PS3 Bluetooth headset is actually so affordable that even without a PS3 I'd consider getting it just for my cell phone.

 

[Doc Theta Sigma]

Oh no. A company daring to try and make money. How dare they.

Honestly. Whining about this is just silly now. I've still got my original 360 from around four years ago. If you keep it well ventilated and don't knock it over while a game is running, it'll be fine. In other words follow the bloody operating instructions. If you don't like the new 360, don't buy one. They're not exactly putting a gun to your head and forcing you to buy it are they? ¬¬

Someone obviously didn't bother to read the OP before posting...

Actually I did. My response concerning my original 360 is to everyone replying "Hurrr Xbox". But yeah, while it may not be perfect, what do you honestly expect from a machine they didn't announce until the day it began shipping? Early reviews of the product were positive, I agree, but regardless I wouldn't have just rushed out to buy one if I had a 360 already. Even with birthday money.

 

[GonzoGamer]

You should really know by now that MS hardware is not reliable.
But the ps3 doesn't get very good support.

You just have to make a choice of what's more important to you: more reliable and consistent hardware or more reliable and consistent features.

I just can't be surprised anymore about the quality of MS hardware. I bet you even next generations xbox will have problems.

 

[MiracleOfSound]

Oh no. A company daring to try and make money. How dare they.

Honestly. Whining about this is just silly now. I've still got my original 360 from around four years ago. If you keep it well ventilated and don't knock it over while a game is running, it'll be fine. In other words follow the bloody operating instructions. If you don't like the new 360, don't buy one. They're not exactly putting a gun to your head and forcing you to buy it are they? ¬¬

Someone obviously didn't bother to read the OP before posting...

Actually I did. My response concerning my original 360 is to everyone replying "Hurrr Xbox". But yeah, while it may not be perfect, what do you honestly expect from a machine they didn't announce until the day it began shipping? Early reviews of the product were positive, I agree, but regardless I wouldn't have just rushed out to buy one if I had a 360 already. Even with birthday money.

Yeah but the OP isn't about whether or not people should have bought it, it's about looking at the positives and negatives associated with it.

My main point was that after all the problems with the previous machine, it seemed dissapointing to find they did not make the extra effort to keep thier customers happy with the new one.

 

[Labcoat Samurai]

Brand New. From Wal-Mart. It's an Arcade, which I think is the reason it doesn't come with it.

Mine's an Arcade too. Seeing as I am Microsoft's *****, when my old Elite had the video issue (not RROD so no extended warranty coverage for me), I went out and bought an Arcade and put my old hard drive in it. And, I got a white headset to go with my black headset from my elite. This was a while back, when the Jasper boards were first appearing, so maybe they've since skimped further and stopped including headsets in Arcade models. A shame, that, because standard headsets aren't expensive but just offer a nice touch.

Ah yes. It's also nice in that case to get one with a charge base, which incidentally the PS3 headset comse with, and the PS3 Bluetooth headset is actually so affordable that even without a PS3 I'd consider getting it just for my cell phone.

That's a good idea. If I had a dedicated one with a charge base, I'd probably just about never run into a problem, and then on the rare occasions that I did, I could go to the trouble of pairing my existing one.

 

[IamSofaKingRaw]

It's theft if you've paid $50 dollars for a year's worth of service that you could be playing for that time. And at times it's more than a week. Oh yes it is very petty to mention this, but the reality is most people have gone through multiple xboxes. Also many people have had xboxes since release. Xbox's service for *giving you a new xbox* became dramatically faster only a year or two ago. Previously a person had to wait nearly a month to get *their* machine back. So to calculate for me for instance ...

You are paying for a service. You are not paying for the guaranteed right to use the service. For example, my satellite TV works in much the same way. When my receiver died, I did not get a single penny back for the week it took to get a replacement. In much the same fashion, I pay for internet service. For two weeks said service was out because of various technical problems with equipment provided by my ISP. Once again, I did not receive a refund.

8 xboxes 2 of which I scammed walmart into exchanging so of the 6 remaining only 2 of them had a 2 week turn-around so ...

4 xboxes sent x 4 wks is 16 weeks which comes to approx. 16$ plus 2 from rapid turn-around is 18$

Just a quick tip: if you want to build a case based around the concept of "the other guy is a cheat" don't go and tell me that you're an even bigger cheat. You throw any sympathy I might have had right out the window.

I completely agree. It comes down to people accepting the fact that things aren't going to work. It's completely unacceptable at the current rate. Nothing's perfect, but having fixed a few 360's after E74s, there is NO REASON m$ can't get this right.

While I agree that the failure rate of the 360 is troubling, I wouldn't go so far as to say it's unacceptable. Why not? Because people continue to purchase and play with said device in spite of its history of failure.

Of course, while some people have had terrible times with their consoles, I have only had to replace my 360 once. More to the point, the failure of my original 360 was not due to the RROD but rather a failure of the optical drive, most likely due to the two years it spent in the middle east because, in spite of the best efforts, sand will get into everything over there. While I know some people who have had multiple consoles fail, others have not. This leads me to a troubling conclusion: that the inherent engineering problem of the 360 can be mitigated by a reasonable level of care.

What other console have you ever needed to return? People accepting that the Xbox can/will breakdown is stupid.

*PS you're not paying for a service, if it was a service than Sony would be losing millions for giving out that 'service' for free. Why would I want to pay an extra $50 to play the other part of a game I bought. I much rather use that extra $50 on a game. But maybe thats just me...

 

[migo]

You should really know by now that MS hardware is not reliable.
But the ps3 doesn't get very good support.

You just have to make a choice of what's more important to you: more reliable and consistent hardware or more reliable and consistent features.

I just can't be surprised anymore about the quality of MS hardware. I bet you even next generations xbox will have problems.

Some MS hardware is reliable, their keyboards, mice and trackballs are great, as is their Sidewinder line. MS has several divisions, and the Xbox division and the PC division is different.

 

[migo]

Brand New. From Wal-Mart. It's an Arcade, which I think is the reason it doesn't come with it.

Mine's an Arcade too. Seeing as I am Microsoft's *****, when my old Elite had the video issue (not RROD so no extended warranty coverage for me), I went out and bought an Arcade and put my old hard drive in it. And, I got a white headset to go with my black headset from my elite. This was a while back, when the Jasper boards were first appearing, so maybe they've since skimped further and stopped including headsets in Arcade models. A shame, that, because standard headsets aren't expensive but just offer a nice touch.

I guess it makes sense, they stopped including HDMI cables so why wouldn't they drop the headset, especially when they can sell it along with a hard drive and Gold subscription instead. I didn't really miss out on it though, nice touch as you said but I'm kinda glad I don't have to talk, and I don't care to play online enough to pay for Gold anyway, so it ends up being a moot point.

 

[squid5580]

Hey...my new PS3 didn't come with an HD cable, either.

Yeah but the difference with that is that you don't have to go out and buy a "Sony Certified" HDMI cable. Oddly enough despite having nothing in my house that uses HDMI when I bought my PS3 we happened to find a pristine unopened one from Best Buy just...lying around.

This only solidifies my argument for technology gnomes.

What? I got the original but I use my PS3 certified HDMI cable for my 360 (oh the irony I know) while I use a longer whatever brand it was (it was the cheapest) for my PS3.

 

[sabercrusader]

Why do you bring up the point that moving it breaks the games? Who in their right mind would move a game console or anything for that matter with moving parts inside. You're just asking for trouble. You may as well take out the game itself and get a key and go crazy on that bad boy.

People sometimes move things by accident. It happens. People have kids, pets, narcolepsy, stuff like that y'know?

And beside, I once dropped my Gamecube from a five foot high shelf, it rolled all around the floor and when I looked back, the game was still running perfectly. Consoles can be built to avoid this problem.

they can be built to avoid the problem but that dosen't mean it has too....it's not microsofts fault that you may have pets, kids, etc.

but OT:maybe you shoulden't have bought it so early, you should have waited intil christmas scince by then most people will have figured out the problems with it and microsoft will possibly have extended the warranty on it.that video does not mean the the 360 won't play games anymore, remember how the "old" 360s would show red rings if the video cable was unplugged from the xbox.it may just be that since microsoft did explain that they took out the red LEDs.

 

[squid5580]

Brand New. From Wal-Mart. It's an Arcade, which I think is the reason it doesn't come with it.

Mine's an Arcade too. Seeing as I am Microsoft's *****, when my old Elite had the video issue (not RROD so no extended warranty coverage for me), I went out and bought an Arcade and put my old hard drive in it. And, I got a white headset to go with my black headset from my elite. This was a while back, when the Jasper boards were first appearing, so maybe they've since skimped further and stopped including headsets in Arcade models. A shame, that, because standard headsets aren't expensive but just offer a nice touch.

Ah yes. It's also nice in that case to get one with a charge base, which incidentally the PS3 headset comse with, and the PS3 Bluetooth headset is actually so affordable that even without a PS3 I'd consider getting it just for my cell phone.

That's a good idea. If I had a dedicated one with a charge base, I'd probably just about never run into a problem, and then on the rare occasions that I did, I could go to the trouble of pairing my existing one.

I didn't get a headset with my Arcade either. I guess they figure if you are buying an arcade you won't need it. I was a bit surprised to find it wasn't in there. Although I really don't like the new headsets anyways (with the volume control hangin there instead of attatched to the controller). Even though I do understand why they changed it I still don't like it.

 

[djwolfie_14]

you keep going out buying ms consoles being fully aware of the issues they present.

Who is this 'you' you're talking about? I'm aware of the issues they present and I'm also aware of the track record of Jasper 360s, so the one I have is actually a good quality (relatively speaking) 360.

admitedly i shouldnt have used the word "you" there but i was kind of in a hurry writing. now when i did say "you" i was speaking for the thousands of people out there that keep buying microsoft products and letting them get away with this crap that they keep pulling and giving them profits for it.

now im not trying to directly have a go at you personally and i can see where youre coming from. i understand that if there is a faulty product people should know about it so they can make the right choice of whether or not to purchase this. and there are plenty of other people posting things like that, informing people of the problems with the slim. but there is a big difference between informing people of problems and winging and moaning about ms buisness practices. complaining dosent help the situation the tiniest bit. what does help is informing people of the issues with the consoles and not buying the product.

now i dont know about you but that dosent sound like a very "fanboy" statement to me. and resorting to calling people a fanboy is simply a childish schoolyard style tactic that people employ when they know they have been outsmarted. calling someone a fanboy is about on the same level as "yea.. well ur gay"

Defending Microsoft, even being remotely understanding of them in this situation is being a MS/Xbox fanboy. No two ways about it. No reasonable, unbiased person could do anything but vehemently criticise Microsoft for what they've done.

theres a difference between defending someone and understand them. defending them means you try and prove what they are doing is ok and right and you agree with them. understanding them on the other hand means you think they are dicks to, you just understand why there being dicks, it dosen't make them any less dicks and it dosent make what they are doing right, in fact it makes them look like even bigger dicks because hes highliting that they arent just doing because they are lazy or wanted to get it out without testing it but they are just greedy and want more money.

also resorting to calling someone a fanboy completely invalidates your whole argument and just makes you look childish.

 

[djwolfie_14]

you keep going out buying ms consoles being fully aware of the issues they present.

Who is this 'you' you're talking about? I'm aware of the issues they present and I'm also aware of the track record of Jasper 360s, so the one I have is actually a good quality (relatively speaking) 360.

admitedly i shouldnt have used the word "you" there but i was kind of in a hurry writing. now when i did say "you" i was speaking for the thousands of people out there that keep buying microsoft products and letting them get away with this crap that they keep pulling and giving them profits for it.

now im not trying to directly have a go at you personally and i can see where youre coming from. i understand that if there is a faulty product people should know about it so they can make the right choice of whether or not to purchase this. and there are plenty of other people posting things like that, informing people of the problems with the slim. but there is a big difference between informing people of problems and winging and moaning about ms buisness practices. complaining dosent help the situation the tiniest bit. what does help is informing people of the issues with the consoles and not buying the product.

now i dont know about you but that dosent sound like a very "fanboy" statement to me. and resorting to calling people a fanboy is simply a childish schoolyard style tactic that people employ when they know they have been outsmarted. calling someone a fanboy is about on the same level as "yea.. well ur gay"

Defending Microsoft, even being remotely understanding of them in this situation is being a MS/Xbox fanboy. No two ways about it. No reasonable, unbiased person could do anything but vehemently criticise Microsoft for what they've done.

theres a difference between defending someone and understand them. defending them means you try and prove what they are doing is ok and right and you agree with them. understanding them on the other hand means you think they are dicks to, you just understand why there being dicks, it dosen't make them any less dicks and it dosent make what they are doing right, in fact it makes them look like even bigger dicks because hes highliting that they arent just doing because they are lazy or wanted to get it out without testing it but they are just greedy and want more money.

also resorting to calling someone a fanboy completely invalidates your whole argument and just makes you look childish.