You're certainly in the minority, but you're likewise entitled to your opinion.
IMHO, Valve are awesome. They make great games, albeit to their own peculiar timetable. In Steam they run an online service that actually works and actually adds value to the games on it. They are pretty open about their plans and their interaction with the gaming community.
Think of it like Google: They do some crazy stuff, they're not perfect, but they're also miles ahead of any comparable company in terms honesty, integrity and service.
IMHO, Valve are awesome. They make great games, albeit to their own peculiar timetable. In Steam they run an online service that actually works and actually adds value to the games on it. They are pretty open about their plans and their interaction with the gaming community.
Think of it like Google: They do some crazy stuff, they're not perfect, but they're also miles ahead of any comparable company in terms honesty, integrity and service.
I'm not sure that it follows that free DLC is unsustainable as a business model. There is only an opportunity cost if it takes time away from other projects. With any complex development cycle there will be unavoidable downtime for some parts of the process: if the devs who have some free time before they can get on with the next real game want to use that time making some DLC (or making Portal, for that matter), there isn't really any opportunity cost there. The positive reaction from customers probably makes up for it in the long run.purplesuits said:From what I've seen, and heard, yes Valve does want to make their DLC free. Which is a wonderful thing, but is not a lasting or sustainable business model. The opportunity cost of spending time making DLC, paying your employees for their man hours, rent, bills, and all other expenses for something that's net income can only really be measured by the possibility of more people buying the game for the prospect of free DLC (A statistic that is almost down right impossible to keep track of).