Banned from Eve Online or ''Why I'm considering to sue CCP''.

[Fearzone]

Alright, I can see where you are at now. My MMO binges usually last around three months, longest maybe 6, but in the midst of a run if I had seen a load screen like that... probably I would have blown a gasket. I'd be pretty confused, disoriented, and distressed.

Your corp doesn't have a web page with forums? You could contact them that way. I'm sure they would be supportive during the separation period.

I agree your legal claims are nil. It's their game. You were paying to use it. If they don't want you there, it is probably a lost cause to make them reactivate your account.

In the end, when you look back on things, all things considered, being permabanned is probably for the best. Seriously, I'm hoping the permaban sticks, deserved or not, although I understand you will need to do everything you can with customer service to get it reversed. Your achievements, freindships, community standing you've gained over the years--it is all an illusion, that vanishes once the computer is shut off.

 

[nono195]

Guys I know it sounds really stupid for him to throw up and shit but look at this from his P.O.V. 3 years guys... w tears

 

[Mcface]

snip

I have NEVER heard of a company, with any game, re activation a banned account. I don't even think it's possible.

And you realize from their point of view, you said/did something stupid, they ban you for it, you dont want to be ban, so you use the age old "I was hacked" excuse.

 

[AngryFrenchCanadian]

Wouldn't anyone who got permabanned scream out '' but I didn't do anything !!!''

CCP never ban people for just subscribing. They ban people for buying isk, spamming channels with links leading to isk trading or exploiting the game. Those are the three main reasons people get banned and you clearly did one of the three.

Going to a lawsuit for beeing banned ?
Get a grip... move on and stop hugging mommys leg. It's the stupidest reason i've ever come across...

Thing is, I've never done such thing. I would gladly want to know why I am banned, but CCP did not give me any clear info on this. What surprises me the most, is the fact that I receive a permaban without any prior warning or any clear reason for that matter.

 

[kingcom]

Guys I know it sounds really stupid for him to throw up and shit but look at this from his P.O.V. 3 years guys... w tears

I dont know his situation so i cannot comment on how he should appropriately act (although i can sympathise with the frustration), you accepted that EULA before you started the game which effectively takes away any rights you have in terms of the relationship between yourself and CCP.

 

[Booze Zombie]

I don't know if I'd go as far as suing them, unless of course you happened to be one of those individuals who dropped a tonne for one of those year-long subscriptions, in which case, I could understand why you would feel pretty angry, but I still don't think suing them would really help you.

 

[Snotnarok]

You have no grounds to sue them on, it's your responsibility to keep and maintain your accounts security, if you fail to do so it is not in any way their fault and they will cite what I've just said. It's your PC, your account, which are both your responsibility, hacking included. These measures can be antivirus and keeping people off your account by not giving away your password. It's not their fault if you get hacked, so why should it be their problem?

Valve does the same thing so if your account did get hacked, just hope they're kind enough to give it back because if not it's not their problem nor do they have to.

 

[AngryFrenchCanadian]

snip

I have NEVER heard of a company, with any game, re activation a banned account. I don't even think it's possible.

And you realize from their point of view, you said/did something stupid, they ban you for it, you dont want to be ban, so you use the age old "I was hacked" excuse.

Well, I'm saying I hope it was a hack or an error, because then I don't know why they would ban me, much less permaban me. I should point out that I've never been on the forums.

 

[kingcom]

snip

I have NEVER heard of a company, with any game, re activation a banned account. I don't even think it's possible.

And you realize from their point of view, you said/did something stupid, they ban you for it, you dont want to be ban, so you use the age old "I was hacked" excuse.

Really? Blizzard do it all the time with WoW. Happened to a friend of mine last month and within a week he was back and running.

 

[Mekado]

snip

I have NEVER heard of a company, with any game, re activation a banned account. I don't even think it's possible.

And you realize from their point of view, you said/did something stupid, they ban you for it, you dont want to be ban, so you use the age old "I was hacked" excuse.

Well, I'm saying I hope it was a hack or an error, because then I don't know why they would ban me, much less permaban me. I should point out that I've never been on the forums.

As many people said, if you really didn't do anything wrong, things should settle down with a little more communication, and a little less drama.

 

[Samurai Goomba]

Well, maybe you can have them check to see which ISP the last person logged in from. That way if it's not your house, you can more effectively argue your account was hacked.

But since they reserve the right to do whatever they please for any reason, it seems like this is the risk every PC player takes when playing an online game in an environment where consumer rights are completely disregarded. You should also demand a proper reason. Their license agreement may say they can do whatever they wish with no justification, but whether or not that agreement will hold up in court might be another matter.

But suing them would be pointless. You'd waste a lot of money to maybe get your access back. I say, forget about the game and just don't ever buy anything made by that company again.

 

[AngryFrenchCanadian]

You have no grounds to sue them on, it's your responsibility to keep and maintain your accounts security, if you fail to do so it is not in any way their fault and they will cite what I've just said. It's your PC, your account, which are both your responsibility, hacking included. These measures can be antivirus and keeping people off your account by not giving away your password. It's not their fault if you get hacked, so why should it be their problem?

Valve does the same thing so if your account did get hacked, just hope they're kind enough to give it back because if not it's not their problem nor do they have to.

And I thought that never releasing my user name and password, having a firewall on my pc and router, keeping my PC updated, having a yearly subscription for NOD32 Antivirus which I use to scan my PC every day, avoiding suspicious mails and websites would be enough to protect the few sensitive information I have on this new Computer I bought 3 months ago.

It's their problem because I have done every thing a human could possibly do to protect my PC and any sensitive information concerning eve online, disregarding the fact that I'm an old player that never breached the EULA before and that they didn't even give me a warning prior to the ban (like they should) and finally they didn't give me any precision whatsoever concerning the reason of the ban.

 

[mrhappyface]

I can understand the brief panic, but vomiting? I nearly went crazy went i found out that i lost my wallet because it had my SS number in it before i found it again but i never got sick from it. I didn't sue or get sick. I calmly checked all the places i went and found it. Crisis and serious situations should be solved by logical reasoning, not panicked overaction. And come on, it's a video game! But if you can't get unbanned, you should at least get your money back.

 

[emge]

You could always just get another copy of the game and start over. I'm sure your friends / corp members will help you get back on your feet.

You can't just start over again in EVE. The experience mechanics are time based, so a 3 year old character can't be started over again, it will never gain 3 years worth of experience back. And 3 years is quite a formidable amount of exp to have lost.

OT:
Feel for you man, but really you should think about this for a while. The initial reaction you described seems quite severe and it might imply that you have a addiction problem. In my opinion you should seek counceling. I'm a WoW addict myself, and I got help. Even though I still play wow, I'm able to enjoy it alot more now that I don't HAVE to play it.

Maybe you'll find that this event turned out for the better in a few months.

Anyway, good luck in whatever happens.

 

[geldonyetich]

This is EVE Online we're talking about. A game whose devoted players regard it in the same way they would serious business. A game in which the journey is painful and the destination is something you have to steadily grind your way towards. It's set up in such a way that there's no real shortcuts, character progression is based on real time progressing timers, asset progression oft less important than building trust with the other players in the game.

The consequence is chilling. EVE Online is not really a game you enjoy playing - most of the game is built to play itself. It's a game that enjoys playing you, catering directly to your achievement drive with a never ending procession of virtual acquisitions. For those who play EVE Online for the reasons it is best at catering to, it forms a death grip on their frontal lobe.

So it doesn't surprise me in the least to discover that the original poster is very distraught to see all his hard work in this game go down the tubes from an unexpected ban. Psychological hooks that deep hurt when they're suddenly yanked out of the gray matter, especially in an entirely unexpected slap to the face.

You may want to consider quitting cold turkey. Personally, I've been playing a lot of X[sup]3[/sup] lately. Much the same addictive empire building without all that potential for online backstabbing. You can even command more than one ship at a time, which is something sorely missing from EVE Online. Give it a shot - perhaps it will stave off the cravings long enough to wean you on to something that doesn't cost $15/mo.

If you've really been wrongfully banned and you're resolved to start playing that death trap again, you need to stick to contacting the customer service of EVE Online. Make too much noise about this elsewhere, and it may be interpreted as rabble-rousing behavior, and thus verification that the ban was justified.

 

[Lithium Calibre]

Typical, threaten with a law suit. Let's see how that goes for you, real mature. They wouldn't ban people for nothing.

 

[kyle0912]

I'm sorry but I find this ever so funny, Being banned from a game causing you to suffer from Headaches, Vomitting and Depression?

 

[Trako]

I'm an MMO player, and there are times I pray for the sweet release of the banhammer. I'm not sure why I keep going back to them; chalk it up to boredom, lots of free time, and lack of good game titles lately.

For how much a lawsuit will cost just to file, you can activate 2 more accounts and pay for 2 year subscriptions for each with enough to buy a good LCD monitor or graphics card. This is a good opportunity in disguise; take advantage of the double skillpoint bonus until your total points reach 1.6 million. You can recreate the character you lost, removing any past mistakes, and end up back where you began in a shorter time very easily.

Time lost can never be recovered, and actions that try to recapture lost time are themselves also timesinks. Cut your losses; start anew or take a break.

 

[Muphin_Mann]

Your symptoms of physical illness make sense, ignore people bagging on you for that. Some of them are also probably psychosomatic, so try to calm down about this whole thing. Also, if you play the game with a regular schedual then your suffering from a mild withdrawal effect due to the lack of expected brain chemical release that your body has become accustomed to over the last three years. If this is the case its probably a dopamine issue. Should clear up as your body chemical re-adjusts.

Those are the three main reasons people get banned and you clearly did one of the three.

Unless he was hacked. In which case someone who stole a part of his identity did one of the three.
You might run into difficulty proving you were hacked although i suppose if the access came from a computer you never use you can try and point to that.

I suggest if you do go the litigation route you threaten to sue and then asked that it be settled out of court by granting you your account back with a different passoword and possibly name.
Keep in mind that seeminly petty cases against giant forces can be won. I read about a kid who sued the school for being suspended three days after he gave a mildly suggestive speech. He won damages equal to three days of teachers salary but the school also had to pay thousands of dollars in his and their own court costs.

And come on, it's a video game!

If its a game that charges 15 a month to play then the company just took more than $500 from him and kicked him out the door without even telling him why.

 

[veryboringfact]

Original Post

You are right to do this. It doesn't matter if it's a doctor who sold you the wrong medication or Luigi who gave you olives when you specifically asked for none, these companies are there to service YOU - that's what you pay them for.

Good Luck.