Huh, I'm not entirely sure what to feel reading this.
While I did love Mass Effect 2, and I could easily say it's one of my favorite games I've ever played, what I didn't like was the step towards more shooterish style. Yes, I loved the new combat. Worked very well and was very fun, but the problem for me is that the characters no longer had that same 'feel' to them. In ME1, I could head down to talk to Liara and stand there for a good 10 minutes just chatting. In ME2, I go to talk to Garrus and I either get a few short lines that I can't respond anything to, or "Can it wait for a bit, I'm in the middle of some calibrations...".
I'm usually all for change and all that, but I seriously hope BioWare can realize that they didn't in fact create ME2 to appeal to the 'hardcore fans' as they say, but rather to a broader audience. They wanted people that'd never heard of or played ME1 to be able to pick up where so many others have spent hundres of hours playing that 'perfect' playthrough. This dimished the impact of the first game, a lot. Certainly, it's nice to hear that something you did or someone you helped 2 years ago is doing well for itself but without any interraction from it, it ultimately feels very hollow.
Which is not to say they did certain things right. Shiala, for example. Gianna Parasini. The Rachni Queen. (interesting that they all appear on Illium of all places...) I wanted more of that sort of interraction, a connection with the first game other than hearing about things I did over the galactic news.
I consider myself to be a hardcore fan of the series. The second game did so much to improve, but I think it forgot what exactly it was: a fucking space adventure, not a shooter that happens to be set in space. Adventures require you to talk to people, now it felt a bit more like you're just passing by the greater whole on the way to more things to shoot.
Honestly, if I could just get those 20-or-so minutes each I spent chatting with Liara, Garrus, Tali and Wrex back for ME3, I would be happy beyond description. For example, if in ME2 I could've had a chat with Tali about what she'd been up to for the past 2 years, the game would've been so much better. Fucking hell, none of the old characters even seemed that suprised that someone who'd been gone for 2 fucking years suddenly appears in front of them.
The least they could do was sit down and chat for 5 minutes instead of calibrating the god damned weapon systems for the hundreth time.
TL;DR version: wtb more talky bits.