Dumbest Things Customers Have Said

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DuctTapeJedi

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A customer at my old job as a cashier once made me start doing mental math on the spot, while I was trying to ring up another customer's order. She was trying to prove a point to her friend that my generation was stupid, and was hoping I'd mess up.

I didn't, and when it came time for her to pay, she messed up and counted out the wrong amount of change.

It took everything I had not to crack up on the spot.
 

Xyphon

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Jun 17, 2009
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Used to work the Deli at a Texaco gas station. I would constantly hear them say"Give me some chicken" when they ordered. My GOD these people pissed me off. They wouldn't specify whether they wanted legs, wings, thighs, breasts, strips or liver.

Whenever they said it, I would give them chicken liver. When they got pissed, I told them to specify what they wanted next time.
 

Mr.SunShine

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Feb 25, 2010
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Network administrator/tech support...
"Okay now click on control panel"
"It's not there"
"It's there, Ma'am, trust me."
"No it's not, I'm looking for it, and it's not here."
*FACEPALM*
"Read the list to me ma'am."
"Okay, but I'm telling you, it's not there... 'Network connections, printers and faxers, contro- Oh there it is! It wasn't there before!"
*Slams head against desk repeatedly*
 

Ice Car

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Jan 30, 2011
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I once was waiting in line at a fast food restaurant and heard a customer order a cheeseburger with no cheese. *Facepalm*
 

TelHybrid

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May 16, 2009
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"What do you mean you're out of bread rolls? I cycled 20 miles to get some rolls from here"
 

emeraldrafael

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Jul 17, 2010
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twistedmic said:
Once, when I was stocking at Walmart, near the pet section, I had a customer walk up to me and say "Ineedsevengoldfish." (All one word). It took me several seconds to realize that the man wanted seven goldfish. I then told him that I didn't work in the pet section, but that I would go find someone to help him.
To be fair, they probably thought that all Walmart workers new the store and were authorized to get anything the customer needs (I know thats how it works at the super walmart near me).

OT: I used to work in a movie theatre (among many places) and let just say, I could probably fill ten pages with stuff people said that was dumb. But I'll take the best one I remember at this moment.

I was working at the concession stand (which after a while I wasnt allowed to work at any more cause of stupid people), and we have our popcorn popper out in full view for everyone to see hear and smell (make them want it more).

We also have a warmer (cause what people dont seem to realize is that popcorn goes cold rather fast, especially with people laways walking by it and creating a breeze), that is filled with popcorn from either the night before (the stuff is good for months, so I dont want to hear it, its what most theatres do to save on the limited hours the can have for their employees, instead of coming in earlier and popping fresh popcorn while keeping hte door locked and making it look like they dont wnat you in), or (hopefully) later int he day, popcorn made that day.

So this woman walked up and asked if the popcorn was fresh. and at first I tjhought she meant the warmer, and I was said it was made about 20 minutes ago, but still quite warm and crisp. Then she said I was lying, and she was on to our scheme where we buy popped popcorn from giant eagle (or whatever your grocery store of choice is, giant eagle is mostly a western PA thing, and a few other places), and warmed it, while the stuff int he popper was fake cardboard painted to look like popcorn that would sound and smell like its popped, while a tube makes it go on a continuous loop (I know, she really though this one out, I had to give her credit).

So after I showed her that the popper had no holes, and even popped popcorn kernels for her, she said that I did a trick where I hid the kernels in a compartment and the fake stuff came out. So I tried some, and she said that I was just faking it was real, and was really dedicated to my job to eat plaster.

Of course, she's raising a commotion at this point where everyone is looking and hearing (though there werent a lot of people) and talking. So I asked how I could prove it and she wanted a free large bag, and I said no, cause I know gypsy tricks when I see them, and gypsy tricks dont work on me. She then went to my manager and told them I lied to her and said the popcorn was fake, so I could keep it for myself (which is ridiculous, cause I always took wahtever was left over at night, which is alot, trust me. Its really sickening when you think about it and see it) and that I should be fired.

*Sigh* some times... I just dont know. BUt then again, gypsies are gypsies are gypsies, and they're always trying to get free stuff from the theatre. Should just stay in florida where they belong.

EDIT:
Sniper Team 4 said:
I work at a returns counter, so I've heard them all. The most recent one:

Little 7 year old boy comes up to the counter: "Excuse me, I would like to buy Grand Theft Auto Eye Vee (Yes, he called it I. V., not 4. Poor kid)."

"Okay. Where is it?" I ask, while thinking 'Where are your parents, because I'm not selling it to you.'

"Oh, they said it would be up here." After about five minutes of asking, "Does anyone have Grand Theft Auto IV on hold anywhere (keep in mind that the kid kept correcting me saying it was I.V., not 4)
If he's seven, he probably doesnt know roman numerals.
 

Midnight Crossroads

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Jul 17, 2010
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"Okay guys, special order. This lady wants a slice of pizza with no cheese, no tomato sauce, and no toppings."

"...So, a bread stick?"

We made the woman a piece of pizza with no cheese, no tomato sauce, and no toppings. It was a triangular bread stick. Stupidest thing I've ever cooked in my life when we had trays of the stuff kept warm beside the oven.

Although nothing compares to having a customer walk in at 8:50 P.M. asking for a table.
 

WorldCritic

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Apr 13, 2009
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Working at Target and when something goes on sale, we usually have a big sign that says how much an item is on sale, and then we have a tag below where the item is that shows how much it was originally, and how much it is when it's on sale.

Woman: Hello, I heard that this dress was 60% off.
Me: Alright, wait, are you sure it's 60%? I think you mean 30%
Woman: No, the sign back there says 30% off of this item, and then other sign says another 30% off of that.
Me: Ma'am that's not how it works, that sign is saying how much it's off the original price, not the already lowered price.
Woman: Call your boss, I demand that he explains to you what your job is.
I call my boss over and he explains to her what I already told her. she then throws the thing on the floor and storms out screaming that she's going to sue us for misleading information.
 

Canadamus Prime

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Jun 17, 2009
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A few years back I used to work in Internet tech support and I once had a customer freak at me when I asked him to make a space on the keyboard. I can't even remember what I was having him type. I think I was getting him to ping something, not sure why though.

Also a colleague at the time got a customer who apparently didn't like the sound of his mouse clicking and wanted to know how to turn the volume down. *facepalm*
 

GaryH

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Sep 3, 2008
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I used to work in Staples, I have a list of these stories as long as my arm. Never again.

I once had a very irate woman yelling at me because I was unable to refund or replace her printer, which she needed to print out her sons urgent homework. I was unable to refund the printer because it was so old that it no longer existed on our system, yet she believed that keeping a 7 year old recipt entitled her to a free, modern replacement.

Another time I had a customer bring a diary to the counter and demand that I give him 50% off because it was July and half the months were useless. When I said that I wasn't able to do that, he started blankly at me for several minutes and eventually stormed off. He actually disappeared into the store for almost half an hour before standing in line specifically to yell at me and tell me that he has never been spoken to so rudely in his entire life.

Not exactly a dumb thing that a customer -said- but still relevant: A customer brought in a computer that he had recently bought from us that had stopped working. When we looked inside it we found that there was chewing gum wedged inside it. I don't know either.

A customer returned some software to us because the security seal had been broken, which is fair enough I suppose. However, during polite conversation while I was refunding her money, I realized that she was convinced that the disk inside might have "caught" a computer virus without it's protective seal.

This barely scratches the surface and also doesn't include all the stupid things that the management have said, but I will end with this (slightly off topic) collective facepalm:

A customer comes up to the counter looking bemused and says "Um... stupid question but, where are the staples?". I suddenly realised that I actually didn't know so I scoured the aisles myself and couldn't find them. Asking my coworkers didn't come up with any answers and talking with my manager confirmed it, to the sound of much laughter and disbelief from myself and the customer:

My branch of Staples didn't have any staples for sale.
 

killercyclist

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Feb 12, 2011
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i worked at starbucks and was yelled at because the menu didn't show eight ounce cups, somehow he thought that was my fault. sorry dude, my name isn't starbucks.
 

Arcane Azmadi

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Jan 23, 2009
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Alfador_VII said:
I don't have any of my own to add, but I know a place that does.

http://notalwaysright.com/

They've collected THOUSANDS of customer service stories. Warning, that site can swallow days of your life, and you'll despair for the future of humanity, and probably laugh a LOT too.
I think I ned to reiterate this for anyone posting in this thread who missed it. Take your stories here. Not only will they be appreciated, but you'll get to see that no matter how stupid your customer was, there are stupider ones out there. Whether that then makes you feel better or want to slash your wrists is up to you.
 

Jessta

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Feb 8, 2011
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Not quite a stupid customer story but a stupid employee story... So I'm 17 and I wanted to buy a teen game, she asks for my ID, I give it to her, she says I'm not 17, I explain how it says my birth date right next to the picture and she looks at it and says, you 11 not sixteen, I say no I'm 17 I was born on January first of 1994... I'm not 11 born 1994... 30 minutes of arguing I had to call her manager... I missed my buss and had to wait another hour because she somehow thought I was eleven years old born in 1994...

I also had another experience of stupid workers when I was at MC Donald and a lady who worked there came over as soon as I sat my food down and wiped all my food, tray included, into the garbage, I was flabbergasted.

Only bad experience I had with a customer was that he was upset that I had graded his fish as number two (damaged or rotten) when the only damage was that he had broken all the spines and made huge gashes in the meat when he was gutting them... my Manager pulled him out back and showed him how to properly cut a fish then said, I NEVER want to see you trying to pull shit on my boys again, if you hear that you try this one more time we will never buy your fish again! his response was to shut up and walk up to the office to collect his payment looking shocked.
 

busterkeatonrules

- in Glorious Black & White!
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Jun 22, 2009
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OK, I already posted this story in a previous thread, whereupon that thread died almost immediately. So, here it is again:

I worked at a video store for a couple of years. There were numerous incidents, but my favorite story has to be this one:

It was an unusually busy day (Like, SEVEN PEOPLE in the shop AT THE SAME TIME!) Among those present were a family consisting of two parents and three kids of various ages. This was during the earliest days of the Pokemon craze, and earlier that very morning, we had recieved some strange merchandise: A box of weird, red/white plastic balls with some candy and a cheapo Pokemon figure inside. POKEBALLS!

Almost immediately, the youngest of the kids - a boy about 8 or 10 years old - spotted the box of Pokeballs sitting on the desk right next to me, and eagerly asked his dad to buy him one. The dad looked at the Pokeballs and asked me what they were. I gave him a quick explaination, and he told the kid that he was NOT about to fork over 29 kroner (equal, at the time, to about four or five American dollars) for that kind of junk.

Now, needless to say, when a family of five try to decide on a movie, things take TIME. They must have been browsing the shop for about an hour before they were ready to check out.

And guess what: The kid was nagging his dad about the Pokeballs the WHOLE TIME.
By the animation shelf: "Dad, can I have a Pokeball?" ("No.")
By the action shelf: "Can I PLEASE have a Pokeball?" ("No!")
By the New Arrivals shelf: "Pleeeeeeeeease can I have a Pokeball?" ("NO!")
In the checkout line (the kid's face an INCH away from the Big Box o' Balls!): "PokeballPokeballPokeballPokeballPokeball?" ("Shut UP!")
Heading out the door: "POOOOOOOOOOOOOOOOOKEEEEEEEEEEEEEEEEEEEBAAAAAAAAAAAAAAAALL!"

And off they went. Then, about half an hour later, the dad came back, muttered something about peace and quiet - and picked up a Pokeball. Remembering that he had THREE kids, I suggested that he buy three Pokeballs while he was at it. "No way", he replied, "one overpriced piece of junk is enough!" Then he paid for his Pokeball and left.

Yeah.

Fifteen minutes passed.

Then the dad came back again.

And bought two more Pokeballs.

I tried my very best to keep from laughing my ass off until he had shut the door behind him. To my credit, I very nearly succeeded.
 

Japgat

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Feb 11, 2009
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What size drinks do you have?

We carry 18 ounce and 32 ounce drinks ma'am.

Which one's bigger?




OH I DONT FUCKING KNOW TAKE A GODDAMN GUESS.

Anyone who's ever worked with people knows exactly what I mean when I say.....people are truly, truly, stupid.
 

GaryH

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Sep 3, 2008
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Oooh, I've got one more.

It was my very first day and a customer asks me where a product is. While I'm searching for it we get talking; I explain that it's my first day. He tells me that I'm doing a good job and seems like a nice, understanding guy.

When I discover that the product is out of stock he suddenly becomes extremely irritated and accuses me of forgetting to order new stock while looking down his nose at me.
 

Saxm13

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Feb 22, 2010
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Shell Gas Station


People aren't allowed to jam the nozzle trigger and talk on a cell phone or do something else while the fuel is pumping. It's against the law.

Unfortunately, regardless of how hard i try to tell people, i just get scoffed at and asked how old i am (19). I clearly tell them that if the nozzle were to break, gas would spill everywhere and could be ignited by almost anything in the lot which would result in a giant explosion most likely killing several people.

SO WHY THE *#)@_&*#%_)*#&@%_)!#*&)*#$&(*&#@%^(*@#^*&!^%#*!%^$*#@&$%(@#&*$^(@#*&^$@#(*&^@%(*&#^%)@#&*)^%@#&%)@#*%&@)#*%&@)#(*&% CAN'T PEOPLE UNDERSTAND THAT!?!!?!?!?
 

juggalosqueaks

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Nov 10, 2010
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Well I've been working for a 7-Eleven conveniently located within a block of a high school, middle school and an elementary school so I've heard more stupid shit than I can keep track of but the only one that comes to mind right now was when a teenage couple came in for a swisher sweet.

Me: Ok can I see your id's?
(girl hands me hers)
Me: Ok I gotta see his too.
Girl: why?
Me: well, because you came in together. I have to card everyone in the party.
Her: isn't that, like, discrimination?
Me: /facepalm

Oh, also, We have our own brand of beer called Game Day and have a 3/$4.00 sale on it. Every single day there was a football/basketball/soccer game on I'd have to deal with countless idiots who'd expect that deal on the Budweiser or Coors cans placed right next to the actual Game Day beer because "It's a game day"