Poll: Can Microsoft gain your trust back?
- Thread starter Jack Joe Tip Toe
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I've always trusted Microsoft, but with that trust comes the understanding that you should always skip every other OS version and never ever buy a console from them.
Not that I have any active trust in any given company (moreso the individuals within them), but no. Microsoft has never, probably will never have my trust.
They just aren't a company that has any interest in what's best for the consumer. Why should I trust that?
They just aren't a company that has any interest in what's best for the consumer. Why should I trust that?
Trust? No, but I've never 'trusted' Sony or Nintendo either.
As far as recent events go the reversal on DRM and online policies for the Xbox One are a good start, but it'll take the removal of the mandatory Kinect to make me buy one, and even then the addition of 360 backwards compatibility to make me buy one soon, 'cause if I can't play my existing library on my new console I'll have to wait a couple of years before the Xbox One's library fills out enough to make it worth the switch.
As far as recent events go the reversal on DRM and online policies for the Xbox One are a good start, but it'll take the removal of the mandatory Kinect to make me buy one, and even then the addition of 360 backwards compatibility to make me buy one soon, 'cause if I can't play my existing library on my new console I'll have to wait a couple of years before the Xbox One's library fills out enough to make it worth the switch.
Not really trust,(why you would trust any company I don't know)but I may buy the xbone at a future date,after a price drop,and only if there are games I want to buy that don't require kinect. I literally can't use it the way my tv and systems have to be set up.
After 6 broken XBOX 360's they will never gain a shred of my trust...not that i place any trust in profit seeking organisations in the first place. If their new product manages to not break for 5 years then i might buy their next offering but i think i've had my fill of them...no amount of exclusive piss-easy graphics-over-gameplay games will change my opinion on that.
to be honest i dont really trust any company these days. i just look at what theyve got to offer and if i like it il buy it. So they fact they used to have used games restrictions and didnt alow self publishing for indies doesnt hold sway with me now that they reversed those. however the fact is the XboxOne is still really expensive which kills my interest for now, once it comes down in price significantly i may get one, or you know drop the kinect which would take the price down and alleviate any concerns i have about privacy as well as being unable to use it due to room restrictions.
How can anyone ever trust a company that says something like: our online dashboard was designed for ads, so that the user wont even know when he clicks on one. On a 500$ piece of hardware that also wants me to pay monthly to get to those ads? ^^
Never trust any company more then you absolutely have to.
But especially MS is impossible to trust with anything right now.
I can't trust them to not do their usual thing and stop focusing on games years before a new console is even announced.
I can't trust them to not have their games or development of games be all about the Kinect after a couple of years.
I can't trust a company whose QA on their own hardware is so bad that it's average life span was half a year.
I can't trust a company that wants to put consumer unfriendly features into their machine and keeps telling me about their grandious vision, and then from one day to the other throws everything over board.
I cant trust a gaming console whose manufacturer stated on multiple times that their focus will not be games.
I don't need to trust Microsoft for their "exclusive" games because almost all of them are on PC anyway, and thus are not exclusive b any stretch of the imagination.
I don't need to trust Microsoft for their games, because they have such a clear cut target audience in which I just don't fit, I don't like grey and brown shooters.
I don't need to trust a company who expects me to pay for online multiplayer without giving me any incentive out of their own initiative.
I don't need to trust a company that's not even really trying to gain my trust.
I don't need to because I wouldn't even have bought a 360 an the height of its popularity, because i have not seen a single exclusive game on a Microsoft console that I ever had even the slightest interest in.
(And I consciously left out any reason not related to their consoles, because then this list would be pages after pages)
What it comes down to in the end, is that many people don't care, the don't care about trust, they just want to go on a digital mass murder spree and don't care on which machine it will happen.
And that is fine.
Never trust any company more then you absolutely have to.
But especially MS is impossible to trust with anything right now.
I can't trust them to not do their usual thing and stop focusing on games years before a new console is even announced.
I can't trust them to not have their games or development of games be all about the Kinect after a couple of years.
I can't trust a company whose QA on their own hardware is so bad that it's average life span was half a year.
I can't trust a company that wants to put consumer unfriendly features into their machine and keeps telling me about their grandious vision, and then from one day to the other throws everything over board.
I cant trust a gaming console whose manufacturer stated on multiple times that their focus will not be games.
I don't need to trust Microsoft for their "exclusive" games because almost all of them are on PC anyway, and thus are not exclusive b any stretch of the imagination.
I don't need to trust Microsoft for their games, because they have such a clear cut target audience in which I just don't fit, I don't like grey and brown shooters.
I don't need to trust a company who expects me to pay for online multiplayer without giving me any incentive out of their own initiative.
I don't need to trust a company that's not even really trying to gain my trust.
I don't need to because I wouldn't even have bought a 360 an the height of its popularity, because i have not seen a single exclusive game on a Microsoft console that I ever had even the slightest interest in.
(And I consciously left out any reason not related to their consoles, because then this list would be pages after pages)
What it comes down to in the end, is that many people don't care, the don't care about trust, they just want to go on a digital mass murder spree and don't care on which machine it will happen.
And that is fine.
They may have my trust but not my faith. Not so long ago I almost became Microsoft fanboy, not from gaming POV but from technological. I'm aspiring programmer and many of their technologies really caught my interest like C#, .NET platform, DirectX (which I still think are on their own better than alternatives Java/OpenGL from my knowledge of them) and many other less known. But before I could dig into them there has been many fuck-ups from their side and Xbox One just made it worse. I disagree with their policy of treating smartphones, tablets and PC equally. I don't like how they treat smaller developers. I really don't like their infamous internal conflicts and more. Overall Microsoft just seems rather incompetent now and so I decided to stay free of platform instead of going full MS because I no longer believe they are gonna last forever.
I've never had a single problem with Microsoft products, PC or Xbox, so they've never really lost my trust.
I look forward to the Xbox One. Probably won't purchase it day one, (as the Xbox 360 dashboard so subtley reminds me everyday) but I will purchase one in the future, eventually.
I look forward to the Xbox One. Probably won't purchase it day one, (as the Xbox 360 dashboard so subtley reminds me everyday) but I will purchase one in the future, eventually.
Can't say they've done anything to make me lose faith in them. Their network is still secured, their software is still the best, and the worst you can say about them is they aren't that great at PR.
As much as I know that your comments don't address the fact that it isn't a solely american thing.MorphingDragon said:
I'm going to be bluntly honest with you. After having worked for them as Xbox support for 3 years, no. I don't think they can win my trust back (not that they have had it for the past 20 years anyway). That said, if they make a complete 180 on their company motto of worship the almighty dollar and use the customer as a stepping stone to gain more of the almighty dollar while wearing steel cleats, then maybe they can earn my trust. That said their company policy on XBox is basically don't do anything that will constitute a refund under any circumstance you can avoid. You are authorized to go against company policy if you can avoid issuing a refund without a direct lie to the customer. Even if MSFT knows for a fact that you have charges on your account that were not made by you, you get the choice of going to the bank and getting your account banned (permanently or until you pay MSFT back) or filing a fraud report with MSFT that can take up to 2 years (in some extreme cases, 2 months average) to investigate and get a refund.Jack Joe Tip Toe said:
They did, by reversing their horrid decision. Seems the guy who was a real cancer of MS left to go to Zynga....he used to work for EA, explains alot.
But I learned from the Xbox One my loyalties are to gaming, not companies. Im likely getting a PS4 instead of the Xbox One. The PS2 was an amazing system, the PS3 was a Blue Ray player disguised as a game console...the One wants to be a cable box. I have no loyalties to any of these companies, since sometimes they are on the ball, sometimes they are under a rock. Only Nintendo seems to have any idea what they are doing, but they made their share of bad things. They just know how to bounce back, but even Nintendo could one day go bad.
Im also currently heavily into PC gaming, but again, I am not just a console gamer, or a PC gamer, or a Sony gamer, or MS gamer, or Nintendo gamer...I am just, a gamer.
So they have most of my trust...but I will wait. If I ever get spare cash I might get the One, but thats what I said about the PS3 I never bought.
But I learned from the Xbox One my loyalties are to gaming, not companies. Im likely getting a PS4 instead of the Xbox One. The PS2 was an amazing system, the PS3 was a Blue Ray player disguised as a game console...the One wants to be a cable box. I have no loyalties to any of these companies, since sometimes they are on the ball, sometimes they are under a rock. Only Nintendo seems to have any idea what they are doing, but they made their share of bad things. They just know how to bounce back, but even Nintendo could one day go bad.
Im also currently heavily into PC gaming, but again, I am not just a console gamer, or a PC gamer, or a Sony gamer, or MS gamer, or Nintendo gamer...I am just, a gamer.
So they have most of my trust...but I will wait. If I ever get spare cash I might get the One, but thats what I said about the PS3 I never bought.
Unless the Xbox LIVE subscription promises me a bag of double chocolate chip cookies for every month I've been subscribed I won't be in a hurry to get an Xbox One.
I'm actually more inclined to buy a Wii U, since I seem to be making a jump to PC gaming as of late.
I'm actually more inclined to buy a Wii U, since I seem to be making a jump to PC gaming as of late.
