Poll: Compensation for PSN users?

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Elamdri

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Woodsey said:
Elamdri said:
Woodsey said:
No system is full-proof. Saying it was inadequate simply because someone got at it is a little naive.
Sure no system is foolproof, but that doesn't mean that we don't get to judge Sony's measures to determine if they were indeed adequate.
Well as far as I'm aware we don't know the full ins and outs of their measures, so we can't.
That's what discovery is for.
 

Sakurazaki1023

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Woodsey said:
Elamdri said:
Woodsey said:
No system is full-proof. Saying it was inadequate simply because someone got at it is a little naive.
Sure no system is foolproof, but that doesn't mean that we don't get to judge Sony's measures to determine if they were indeed adequate.
Well as far as I'm aware we don't know the full ins and outs of their measures, so we can't.
No kidding. The underlying issue is that all computer networks are made by normal people. I'm sure there are plenty of hackers out there (or maybe fired Sony employees) that have more skill than the average Sony staff member. All networks are made by people, all people are flawed, thus all networks are inherently flawed. Sony may have had top-of-the-line security, but all it takes is one person with more skill than whoever is at Sony to get into the network. That's why the US Government is known to hire people who manage to break into their security systems. If there's someone out there who's good enough to break through your security, you want him to be on your payroll.
 
Apr 24, 2008
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Was it 77 million users? How do you bankroll a sorry-gift for that many people?

You show you're sorry by making amendments to your behaviour/policies, not with gift-giving like an estranged parent with a guilty-conscience.
 

Jodah

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Those that had plus memberships or pay to play MMO memberships should get a month free because they actually lost money. Everyone else (myself included btw) knew, or should have known, the risks of giving your info out anywhere on the internet. This kind of thing is not new.
 

hermes

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Nerf Ninja said:
I'm honestly surprised I haven't heard rumblings about class action lawsuits or something, that sort of thing usually turns up with these events.
There are some on their way... http://ps3.ign.com/articles/116/1164392p1.html

They are not obliged to give anything; but to throw some bone is such a basic PR move that I would be surprised they don't do it, at least for PS+ users (not that Sony's PR hasn't been incompetent in the past).
 

hermes

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Sexual Harassment Panda said:
Was it 77 million users? How do you bankroll a sorry-gift for that many people?
Easy, you get a couple downloadable games and set the price to 0,00...
 

cerebus23

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May 16, 2010
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I say give free users like 3 5 bucks off on a psn purchase.

Give plus users 10 15 dollars off.

Give mmo players a free month.

Maybe a bit low as this is a huge breach of trust between sony and its users. The amount of info stolen is horrendous if nothing more than a PR nightmare at lest, and countelss dollars in Identity fraud and well the whole CC issue is still up in the air, but.....either way worst case users could be paying for this breach for years to come.

Sony needs to do more than secure it's systems that is for sure, the amount of bad press the lawsuits, politicians jumping on them the smartest thing they could do is offer something back to its users before they are dragged to court or pulled in front of political panels. get in head of this situation and do not let the situation get ahead of them like the hacking thing did.
 

omega 616

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May 1, 2009
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Elamdri said:
omega 616 said:
Elamdri said:
omega 616 said:
I would say PS+ people and DCUO people should get money back.

Sony don't owe us anything 'cos PSN is free but they will give us something as a way of getting some good PR back.
Sony doesn't really owe you anything over the loss of the free service, but they CERTAINLY owe you for losing your private data.
Why?

It card be hard to change your personal data and inform your bank of the problem.

It wasn't like Sony just had a sale of PSN users information, hackers are the ones who took the data.

At the most it's a minor inconvenience.
If I told you that I would watch your dog and take care of while you were away, and then while your dog was in my care, I didn't watch it carefully enough and it ran out into the street and was hit by a car, wouldn't I then owe you for letting your dog get hit by a car?

That's what happened here; Sony let 77 million dogs get hit by a car.

They very fact that they lost our data is in and of itself a wrongful thing for them to do. And yes, it's really a pain in the ass when your major credit card that you use for your bills and other services is suddenly unusable.
They don't really match up, if you were looking after my cash and you had it on the passanger seat of you car while you parked in a car park, when it got lifted I would hold you responable.

If I asked you hold my cash and you put it in a safe and secure place then, I could hardley hold you responsable for that.

I doubt sony just left the data on a train (cookies for that referance), I think they put it in atleast a safe place, the fact somebody hacked it isn't sonys fault.

GonzoGamer said:
omega 616 said:
GonzoGamer said:
omega 616 said:
Sony don't owe us anything 'cos PSN is free but they will give us something as a way of getting some good PR back.
I would say they owe us more than an explanation at this point.
And if this breach is the only reason someone might sign up for credit monitoring, I think they should be compensated.

I already had one so I only had to change a few passwords but if this prompted me to sign up to one, I would be joining that class action lawsuit.
Why? It's not like Sony set there security as the number 4 as a password and that was it. If hackers want to hack something they will, blaming Sony for people hacking it is stupid to me.

Would be like blaming your car company if somebody broke into it and stole your radio.
No, it's not like that at all.
As they decided to have such an elaborate online component, they do need to have some sort of assurance to the users that the data entered is safe. If they were unable to do so, they should've set everything up differently... which they could have. BUT, they were more interested in making it easier for us to make little microtransactions on PSN and in the end, they couldn't back it up.

If we are able to sue the hackers, we should but we shouldn't forget who laid out everything (including the challenge) to them.
Don't banks say there going to secure your money but look what happened all over the world, wide spread recession. I am also pretty sure banks still get robbed, would you sue the bank for getting robbed?

Even the most secure thing can still be robbed. Have you never watched Oceans 11,12 or 13?

Joking aside, I don't know secure our data is/was but I can't imagine them just password protecting it with a simple password, that a 4 year old could hack.

As long as there were was a system in place that was thought to be sufficant at the time, I can't fault them.

I haven't been hawking around PSN twitter or there forums for info, so I am not 100% up to date on the whole affair but I doubt there saying "our password for all of the private data was: "password" ... whoops! Sorry for that boo boo".
 

FurinKazanNZ

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Dec 30, 2009
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So far, nobody's actually lost money or been hurt at all from their data being stolen have they? Anyway, still it should be the hackers themselves that give compensation shouldn't it. See the thread "Why is Sony getting more hate than the hackers"
 

Elamdri

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omega 616 said:
Elamdri said:
omega 616 said:
Elamdri said:
omega 616 said:
I would say PS+ people and DCUO people should get money back.

Sony don't owe us anything 'cos PSN is free but they will give us something as a way of getting some good PR back.
Sony doesn't really owe you anything over the loss of the free service, but they CERTAINLY owe you for losing your private data.
Why?

It card be hard to change your personal data and inform your bank of the problem.

It wasn't like Sony just had a sale of PSN users information, hackers are the ones who took the data.

At the most it's a minor inconvenience.
If I told you that I would watch your dog and take care of while you were away, and then while your dog was in my care, I didn't watch it carefully enough and it ran out into the street and was hit by a car, wouldn't I then owe you for letting your dog get hit by a car?

That's what happened here; Sony let 77 million dogs get hit by a car.

They very fact that they lost our data is in and of itself a wrongful thing for them to do. And yes, it's really a pain in the ass when your major credit card that you use for your bills and other services is suddenly unusable.
They don't really match up, if you were looking after my cash and you had it on the passanger seat of you car while you parked in a car park, when it got lifted I would hold you responable.

If I asked you hold my cash and you put it in a safe and secure place then, I could hardley hold you responsable for that.

I doubt sony just left the data on a train (cookies for that referance), I think they put it in atleast a safe place, the fact somebody hacked it isn't sonys fault.
The question tho is how safe was the place that they put it in? They were entrusted with the personal info of 77 million people.

Unfortunately for Sony, as the amount of responsibility that you undertake goes up, so does your duty to uphold that responsiblity.

For example, if i entrust you with 100 dollars of my money, and you hide it in lets say a 50 dollar Wal-Mart safe, then you probably satisfied your duty to protect my property

However, if I entrust you with the HOPE DIAMOND, and you put it in a 50 dollar Wal-Mart safe, then you have failed miserably in your duty.

That's the question here, a lot of us are arguing that Sony didn't take adequate measures given the enormity and gravity of the amount of information that they were entrusted with.
 

Echo136

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Feb 22, 2010
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How many times does this poll have to come up? Seriously, unless you actually got scammed, or you have a Playstation Plus account, you dont deserve shit.
 
Apr 24, 2008
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hermes200 said:
Sexual Harassment Panda said:
Was it 77 million users? How do you bankroll a sorry-gift for that many people?
Easy, you get a couple downloadable games and set the price to 0,00...
The people who develop the games don't require money from Sony for their work to be given away?
 

Sion_Barzahd

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Jul 2, 2008
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I reckon all the PS3 owners should be compensated, i mean having your personal and credit card details swiped, and apparently being sold, isn't a good thing. After all when you sign in those details both you and sony have to agree to the DPA and letting hackers run off with all your info is a definate breach of that.

Way i see it is, either sony will be handing out compensation or they'll be greeted by a lot of lawsuits.
 

Anti-Robot Man

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Apr 5, 2010
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aquaman839 said:
I think only plus users should get compensated.

Does anyone know if Xbox Live went down? And if it did, were subscribers compensated. All things being equal if that is the case and Microsoft did not reimburse thier users then I see no real reason why Sony would.
Yes, we had a couple of significant service interuptions early on in the 360's life cycle, we were given a couple of XBLA arcade games for nothing as an apology. IIRC they were Texas Hold'em and an underwater shmup I can't remember the name of. Bear in mind that the PSN outage has been much worse, I think the least they could do is give away a downloadable game or two.
 

Elamdri

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Nov 19, 2009
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Echo136 said:
Seriously, unless you actually got scammed, or you have a Playstation Plus account, you dont deserve shit.
What? Sure you do, someone is out there selling your personal info cause Sony dropped the ball. That's worth something in my book.
 

GonzoGamer

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Apr 9, 2008
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omega 616 said:
Elamdri said:
omega 616 said:
Elamdri said:
omega 616 said:
I would say PS+ people and DCUO people should get money back.

Sony don't owe us anything 'cos PSN is free but they will give us something as a way of getting some good PR back.
Sony doesn't really owe you anything over the loss of the free service, but they CERTAINLY owe you for losing your private data.
Why?

It card be hard to change your personal data and inform your bank of the problem.

It wasn't like Sony just had a sale of PSN users information, hackers are the ones who took the data.

At the most it's a minor inconvenience.
If I told you that I would watch your dog and take care of while you were away, and then while your dog was in my care, I didn't watch it carefully enough and it ran out into the street and was hit by a car, wouldn't I then owe you for letting your dog get hit by a car?

That's what happened here; Sony let 77 million dogs get hit by a car.

They very fact that they lost our data is in and of itself a wrongful thing for them to do. And yes, it's really a pain in the ass when your major credit card that you use for your bills and other services is suddenly unusable.
They don't really match up, if you were looking after my cash and you had it on the passanger seat of you car while you parked in a car park, when it got lifted I would hold you responable.

If I asked you hold my cash and you put it in a safe and secure place then, I could hardley hold you responsable for that.

I doubt sony just left the data on a train (cookies for that referance), I think they put it in atleast a safe place, the fact somebody hacked it isn't sonys fault.

GonzoGamer said:
omega 616 said:
GonzoGamer said:
omega 616 said:
Sony don't owe us anything 'cos PSN is free but they will give us something as a way of getting some good PR back.
I would say they owe us more than an explanation at this point.
And if this breach is the only reason someone might sign up for credit monitoring, I think they should be compensated.

I already had one so I only had to change a few passwords but if this prompted me to sign up to one, I would be joining that class action lawsuit.
Why? It's not like Sony set there security as the number 4 as a password and that was it. If hackers want to hack something they will, blaming Sony for people hacking it is stupid to me.

Would be like blaming your car company if somebody broke into it and stole your radio.
No, it's not like that at all.
As they decided to have such an elaborate online component, they do need to have some sort of assurance to the users that the data entered is safe. If they were unable to do so, they should've set everything up differently... which they could have. BUT, they were more interested in making it easier for us to make little microtransactions on PSN and in the end, they couldn't back it up.

If we are able to sue the hackers, we should but we shouldn't forget who laid out everything (including the challenge) to them.
Don't banks say there going to secure your money but look what happened all over the world, wide spread recession. I am also pretty sure banks still get robbed, would you sue the bank for getting robbed?

Even the most secure thing can still be robbed. Have you never watched Oceans 11,12 or 13?

Joking aside, I don't know secure our data is/was but I can't imagine them just password protecting it with a simple password, that a 4 year old could hack.

As long as there were was a system in place that was thought to be sufficant at the time, I can't fault them.

I haven't been hawking around PSN twitter or there forums for info, so I am not 100% up to date on the whole affair but I doubt there saying "our password for all of the private data was: "password" ... whoops! Sorry for that boo boo".
If your bank gets robbed, they still give you your money you know. As for the financial meltdown, the only people that think that worked out fairly are politicians and the top people at the top financial institutions because they really should be rotting in jail.

My point is that they wanted to make security loose enough that you didn't have to put in your CC info every time you made a transaction because they wanted everybody to make a lot of transactions. Since they made everything that way, their security should've been able to back it up. Maybe you're right and there's no way they could've kept everything safe but then they should've said "you have to enter your CC info with every transaction so your data remains secure."
 

Handbag1992

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Apr 20, 2009
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Today is the first day I've felt irritated by it, as I wanted to play Blazblue online,but I'd be happy if they just put Spyro the Dragon on the EU store.
 

GeneWard

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Feb 23, 2011
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Dan Steele said:
Just a free theme or something would do, I only have 3 dollars on my account, what are hackers going to do with that?
Yeah, but my guess is that hackers could do a fair bit with $3x 20,000,000 at the minimum.