Brian Hendershot said:
I'm sorry but you are moron. Taking your business somewhere else is the best thing you can do as a gamer and a consumer. I am assuming you complained because you seem very good at that. I also assume at some point you said, I am taking my business somewhere else. This is not how you conduct a business. I intend to make my displeasure known to whoever is in charge and not whoever is just in charge of the store.
Okay, so I am a moron because they screwed me over? Right, I'll remember that. Let's practice this very logic in every day life. My uncle was in the hospital for heart surgery and the hospital nearly killed him due to malpractice. Should my uncle have not sued because "he was the moron that didn't go the right hospital?" Yeah, my example is a bit radical, but do you see how stupid this whole "It's the customers fault because they shopped there" logic goes? You're basically saying the business itself has no responsibility over their actions or their employees and should not be held accountable.
You assume I didn't complain to the manager or right reports on said individual store and I did. I didn't just rage in their face and walk out like most idiots on parade and then come on here like a troll in central park wanting his fix. Do not think me coy or stupid.
Pointless raging? You wouldn't be saying that if you were in my shoes and no, don't give me this crap you wouldn't because I have seen people complain for less reasons than I have and chances are you have complained about something to some service company.
The ONE Gamestop I like at my college was actually cool because the guy told me "I treat customers the way I wanted to be treated. I shop at Gamestop and know exactly how some employees suck at being good business men." Here is where you ask me "Why didn't you shop there then?"
The reason is I live four hours away from that Gamestop. At the time when I was living in that neighborhood, it was a 20 minute walk at most. Now I live somewhere else. You can piece the rest from here. This is why I didn't stop shopping at Gamestop because I know stores are individualized, but when the corporate fucks you over then you have a problem.
I find it funny how people say I am a moron, but still shop at Gamestop themselves despite them going through similar incidents (not really the retro lancer incident.) That's their/your choice and I won't fault you for that.
I find it funny that half of you are calling me the moron saying I shouldn't shop there yet ALSO say that I shouldn't let small incidents like not getting my pre-order code get to me. Which it didn't. If I got the code without problem then there will be no arguments and I got what I wanted and that's it. I shop there again. It's the big stuff that gets to me. The important stuff that gets to me. Notice in the OP, I didn't mention the other lesser incidents, but made a point that this was the 5th time I had to go through problems.
I find it funny that some of you call people idiots for not getting the services that should be expected yet complain when it happens to you. Bullshit, if you say you don't. If you don't complain when getting shitty service, then who is the real moron?
Here is one little detail some of you forget. The stores have their own individuality and as such as in charge of their own employees which I did complain about shitty service at the one. The other two are not so bad, and actually help me out, but they are not the ones I am mad at.
The website is the CORPORATE website and as such are responsible for it. If the main headquarters screws me over, then that is one tick against them.
And no the situation is NOT exaggerated. If I don't hear from Gamestop by today about them returning my money, then we will have legal issues. If they play ball, then everything will be cool. I am not shopping there anymore after this because I am tired of dealing with it every time I walk in a store or order from their website. I may go to the one that is awesome if it stays that way, but this will be rare.
To some of you posters who called me the moron for still shopping at Gamestop, you will still be calling me a moron if I came in here raging about how I didn't get my Gamestop pre-order bonus. This is nothing about that. This is why I didn't make a big deal out of those incidents because those got resolved. Like I said, I didn't shop at the corrupted one anymore and decided to go to the others since as others say "EACH GAMESTOP IS DIFFERENT." This is also why I kept shopping there for a little while because of this fact. (Again, you will call me a moron regardless, but remember your logic is double-sided. First rule of business "The customer is always right." I know what this means. Do you? And I am not talking about childish complaints about stupid things.)
I hope those same people mentioned above go to a store or business and try to get services from them and if you complain, I will slap you with your own logic. "Just don't shop there. You're the moron."
To those who actually sympathize with me whether you went through the same thing or not, I will get this matter resolved one way or another and thanks for your support.
Otherwise, I'm done here.