Update: I GOT a refund for DNF

[Raijha]

Incredibly impressed you managed to get a refund out of steam. I bought Rift literally the day before it went 35% off in midweek madness. Asked not even for a refund, but even a simple credit of the price difference to my account, and they said they never do refunds or credits like that because the entire system is automated and beyond their control, so I was SOL, they even went so far as to specifically thank me for taking the proper attitude and being polite about it....while still doing nothing. So good show!

OT everything I've seen so far of DNF is exactly about what I expected, will be avoiding. There's enough decent stuff either already out or on the edge of releasing to keep me occupied instead.

 

[tahrey]

The frontline review I had of it came from an associate that made the smart choice of renting it, and certainly got his money's worth as he was able to take it back after 24 hours. Blitzed the whole thing in one day.

Rating: perfectly enjoyable, quite funny if you assume that none of it is to be taken at all seriously or as an endorsement of duke's attitude (the fact that you have to do ludicrous things to top up his "ego bar" is surely a pointer to that) ... and it plays like a title from the late 90s just with a moderately improved graphics engine* (improved to, say, the level of 2008 or so). Except the multiplayer, which is pure 2001 in gameplay and graphics. Sort of Timesplitters-ish.

Quite good for a 24-72 hour nostalgia trip, but you wouldn't want to pay retail and end up owning the thing.

(* quite literally it would seem; one part of the report was unlocking some of the specials... which were development timeline videos... and the very earliest ones featured a lot of key areas that looked and appeared to play exactly the same, except for having lower poly counts, rougher textures and jaggies everywhere)

 

[Joccaren]

I actually didn't mind DNF, its not actually as bad as most people make out. I find it ironic that a number of people stated that they wanted a return to the old days of FPS, yet when DNF came out, they complained about a lack of innovation. You cannot say 'make the same game you made 14 years ago' and 'invent new stuff'. You can do one, or the other, or a mix of both.

Deus Ex 3, your argument is invalid.

But for the record, DN:F is not a "return to the old days of FPS". And it's not lack of innovation that people are complaining about. It's that the game is shit. The level design is shit. The humour is awful.

Interesting fact about Duke Nukem 3D: It was never intended as a humour game. The jokes, the strippers, this was all inserted after the game was finished. It was a game first and comedy second. Building a game around flinging shit and abortion jokes? That's just crap.

I do not quite understand what you mean by 'Deus Ex 3, your argument is invalid'. The game is not out yet, and thus we cannot make any judgement about what it does right and wrong, as things may still change (I remember when people were saying DNF looked awesome).

It is also impossible to have a completely new gameplay style, and make the game have the same gameplay style as was used earlier. It IS impossible. It is possible to make a mix of both, which |I had stated was possible if you took some time to read my post.

Also, I have heard a number of people complaining about a lack of innovation, I never said that everyone said that, only that 'a number of people'. Some may be complaining (legitimately) about level design. I do not think you can speak for everyone, which is what your statement there implies. Use more careful wording to avoid this kind of confusion, and read the more careful wording in my post.

The humour is a matter of taste, and whether you take it as it is, or seriously. It is a satire, the humour is meant to be horrible and over the top, and it is making fun of the joke itself, saying that it is funny because of its stupidity, not it is funny because it is a funny joke.

 

[BGH122]

You are getting a refund from Steam?
ARE YOU NEO?!

I've gotten mine before because I accidentally bought a game on the wrong account (gifting issues). It's not black magic, you just need to be timely and polite about it.

Ah damn, does that mean they turned down my refund because I starting swearing, yelling racist epithets and then demanded the soul of their first born (after which I, needless to say, sent a nail bomb to their office)?

Just kidding, it was an anthrax package.

Jokes apart, I've never tried to get a refund for anything on Steam. They quite explicitly state that no refunds will be granted, so I'm pretty impressed you two managed to get one (or rather, two!).

 

[Dfskelleton]

I'm going to play the thing, and I'm going to love it either way.
If it's a good game (to me), then good.
If it sucks, then it will be a fitting punch line to the longest joke in gaming history. Tell me if you've heard this one before "A game was announced around 1998. However, the game was finally released in 2011. The game sucked."

 

[thedeathscythe]

But, if a person ate the entire pie, that person must have enjoyed it, at some level. At least, that is the very easy argument for the baker to make. It also helps matters that this argument is nearly impossible for the person demanding the refund to counter.

Counter: "I was hoping it would get better". Bam, done. I played through the whole of Medal of Honor 2010, and I wouldn't force that thing on anybody. It was so fucking bad, yet for some reason, I thought it could improve. And I've just realised my analogy is kind of crappy, because I compared perishable and non-perishable items. I need to think of a better one.

Maybe it is neapolitan ice cream and you expected other parts to be better? I agree with the other guy though, haha. Man, I've preordered a game (Socom 4), played the beta (Socom 4), realized it was crap (Socom 4), even though the developers said that it was a beta and all the problems and annoying bullshit wouldn't be in the final product (Socom 4), tried to get my money back on my preorder (Socom 4), and the store told me I couldn't.....(Socom 4) I spoke to the manager and couldn't see why my money I put down on a guaranteed copy for a game that was not currently out could not be refunded. I was put through hoops and eventually given my money back, but man, for a shitty game that wasn't out, I was at the point where I was trying to figure out who I needed to blow to get my money back on something they hadn't even given me (Socom 4). By the way, don't pick up Socom 4 if you haven't, it's quite a terrible game.

 

[blizzaradragon]

So you bought a game, played through the entire thing, and then complained and got your money back? That shouldn't be possible no matter how terrible people say the game is. That'd be like me going out to eat and throwing $60 on a nice meal, then asking for a refund after I ate the entire thing. Whoever gave you a refund at Steam is either a massive idiot or you successfully used Force Persuasion over the phone. If you would've tried that with any other store or company they would've laughed in your face and say it sucks to be you.

 

[AgentBJ09]

[No offense, but not if Square and Ubisoft, at the same time no less, have their mits on it. They're no Ion Storm, sure, but I wouldn't trust those two companies to make a good Deus Ex game. Period.

I'm buying my Balls of Steel version once I get my bills paid next week.

Have you played the beta? I've never had apprehension so thoroughly crushed in my life. And as much as I dislike Square (I believe you have Eidos Montreal and and Ubisoft Montreal confused), Eidos Montreal have never actually made anything before. This is their first game. That gives me hope. And Eidos have a great track record as a whole company anyway. Theif, Hitman, Timesplitters...

If it was Ubisoft Montreal developing it I'd have to kill myself. Far Cry 2 was one of the worst games I've ever played.

Yes, I have played the beta, and the demo, and sampled some of the first hour of gameplay. I honestly don't see why people hate DNF so much, unless is the realization that the game is no longer a joke, or people have forgotten that all reviews are subjective, not absolute.

And, I don't put early faith in the third Deus Ex, mostly because of Square, but also because Eidos Montreal is now a subsidiary of Square Enix. They own them as of 2009, and because of that, I will not buy Human Revolution. Nor Thief 4. I don't support Square or Capcom anymore, including companies they own.

If those games turn out to be good, I will buy them used from my GameStop. Better to support my old business, anyway. I will however be buying Rage and Skyrim new.

 

[MercurySteam]

Thank God for EB's 7 day return policy. I put the money on Deus Ex: HR, so hopefully my money will go further this time.

 

[Super Toast]

Good on you. I wasn't even aware that Steam gave refunds.

 

[Morganan]

From my experience, steam gives refunds on games purchased so long as you contact support about the refund before the release date. I've had 3 different games where I pre-ordered the title and decided against it before the release date, and I got the refund. I've also tried to get a refund 3 times for games after they were released, and all 3 times denied.

Just giving my personal experiences with steam support.

As for DNF, if you didn't expect it to be bad, you honestly deserve to pay for it to hopefully learn your lesson.

 

[Jeffrey Rodriguez]

[No offense, but not if Square and Ubisoft, at the same time no less, have their mits on it. They're no Ion Storm, sure, but I wouldn't trust those two companies to make a good Deus Ex game. Period.

I'm buying my Balls of Steel version once I get my bills paid next week.

Have you played the beta? I've never had apprehension so thoroughly crushed in my life. And as much as I dislike Square (I believe you have Eidos Montreal and and Ubisoft Montreal confused), Eidos Montreal have never actually made anything before. This is their first game. That gives me hope. And Eidos have a great track record as a whole company anyway. Theif, Hitman, Timesplitters...

If it was Ubisoft Montreal developing it I'd have to kill myself. Far Cry 2 was one of the worst games I've ever played.

Yes, I have played the beta, and the demo, and sampled some of the first hour of gameplay. I honestly don't see why people hate DNF so much, unless is the realization that the game is no longer a joke, or people have forgotten that all reviews are subjective, not absolute.

And, I don't put early faith in the third Deus Ex, mostly because of Square, but also because Eidos Montreal is now a subsidiary of Square Enix. They own them as of 2009, and because of that, I will not buy Human Revolution. Nor Thief 4. I don't support Square or Capcom anymore, including companies they own.

If those games turn out to be good, I will buy them used from my GameStop. Better to support my old business, anyway. I will however be buying Rage and Skyrim new.

Ah yes same thing I do to Valve games, stupid PC gaming company and DRM based client online retailer. I only buy used Valve games so they will never see a penny of my money.

 

[bbad89]

[No offense, but not if Square and Ubisoft, at the same time no less, have their mits on it. They're no Ion Storm, sure, but I wouldn't trust those two companies to make a good Deus Ex game. Period.

I'm buying my Balls of Steel version once I get my bills paid next week.

Have you played the beta? I've never had apprehension so thoroughly crushed in my life. And as much as I dislike Square (I believe you have Eidos Montreal and and Ubisoft Montreal confused), Eidos Montreal have never actually made anything before. This is their first game. That gives me hope. And Eidos have a great track record as a whole company anyway. Theif, Hitman, Timesplitters...

If it was Ubisoft Montreal developing it I'd have to kill myself. Far Cry 2 was one of the worst games I've ever played.

Yes, I have played the beta, and the demo, and sampled some of the first hour of gameplay. I honestly don't see why people hate DNF so much, unless is the realization that the game is no longer a joke, or people have forgotten that all reviews are subjective, not absolute.

And, I don't put early faith in the third Deus Ex, mostly because of Square, but also because Eidos Montreal is now a subsidiary of Square Enix. They own them as of 2009, and because of that, I will not buy Human Revolution. Nor Thief 4. I don't support Square or Capcom anymore, including companies they own.

If those games turn out to be good, I will buy them used from my GameStop. Better to support my old business, anyway. I will however be buying Rage and Skyrim new.

Ah yes same thing I do to Valve games, stupid PC gaming company and DRM based client online retailer. I only buy used Valve games so they will never see a penny of my money.

Are you insulting them because they're a PC gaming company? And you only need to go online with steam once to play the game, you can play offline whenever after that.

 

[Baneat]

Pfft, I would. A terrible product is a terrible product..

http://www.youtube.com/watch?v=gKRNRz6VK_k

Watch it, and the read the second Top Comment. If you ate more than like 3 bites of said pie then you're not really able to argue it's terrible, since you can put said pie down and say "waiter, this is shit."

I've *never* had bad food from a restaurant so I'm not sure, but the fact that lots, and lots of people are reviewing the game straight after and throwing up signs of "This is awful!" makes the stance even weaker.

 

[firej7]

Too little too late, 14 years was too long to follow for this used to be funny hero. But we're starting to evolve, wanting games with more emotion. Let's face it, each of us have a limit of patience, some for the 14 year wait, but we've seen too many of the better games from today, and this, in three words, was a dissappointment. Duke got Nuked, and this flop will surely last as one of the gaming worlds largest dissapointments, forever. For now, if I want to kill aliens, I'm going to play Halo.

 

[Mercsenary]

Don't get me wrong - I had fun with Duke Nukem Forever. Did I have eighty bucks of fun? No.

My worthless opinion: I believe the fourteen year development time, constant changes and the lunatic in charge of the whole mess constantly trying to make the game like the other big sellers - presumably in pursuit of the perfect game - is the reason behind the game's utter failure.

Even by standards of today's games, it's lame. What irks me the most is the rooms full of enemies, and you can only advance by killing each wave. As if the gates are fueled by alien souls, and you have to feed it so many before it opens for you. Boring.

So, I contacted Steam Support and they said yes to my refund. I advise those of you who tragically miss their eighty bucks to do the same.

Just be as polite and respectful as you can. Personally I'm going to use this to buy Portal2, which I should have done a long, long time ago.

You spent 80 bucks. On a game that through gameplay videos showed it as nothing more than same old "2 weapons. Shoot monsters tadah." gameplay.

And you feel like you were cheated.

I award you no sympathy points.

 

[Gralian]

So you bought a game, played through the entire thing, and then complained and got your money back? That shouldn't be possible no matter how terrible people say the game is. That'd be like me going out to eat and throwing $60 on a nice meal, then asking for a refund after I ate the entire thing. Whoever gave you a refund at Steam is either a massive idiot or you successfully used Force Persuasion over the phone. If you would've tried that with any other store or company they would've laughed in your face and say it sucks to be you.

This. You can't even get a refund in the UK if the product has been opened, regardless of how long you've had it or how little you've played it. I find it unbelievable that you not only expected a reimbursal but that it was given to you. Oh well, just a testament to Valve's customer service i guess. Reputation has far more value than the cost of one product. Then again, there's no such thing as bad press...