MarcFirewing said:
As said earlier, Anonymity = Dickhead. Many just decide to start shit for the sake of doing it on Xbox Live. I usually just play in Parties with my friends unless we actually feel like pissing them off or just annoying them. That's all it really is.
As the old saying goes; Don't feed the troll. They just do it to piss people off and get a reaction out of them. Give it to them, and you make them happy and want to do it more. That's all it is. It also takes people to go through something like 9/11 in order to completely understand it.
...Just my thoughts. -.slithers back into his hole now.-
But they aren't anonymous. Microsoft knows EXACTLY who they are and can easily find out what they have said and hold them accountable though the most basic reporting mechanism.
What is really the issue is accountability.
The reason people are not all dickheads all-the-time is they are punished for the dickhead things they do that leaves them excluded from society till they learn to be nice or perpetually excluded as dickheads.
Microsoft refuse to police their network.
Part of the problem is technical. On a forum if you troll with trash talk your post lingers, gets reported and you get the dreaded system message. But voice traffic is expensive to store and move around while retaining high quality, not to mention slow and cumbersome to sift through for abuse. I don't think it is stored at all, even a signature of it.
I propose a system:
the session's voice chat is recorded on the console, while Xbox Live takes a signature profile of the voice-chat. If a user has a concern of abuse - playing it back later -
Another problem is dickheads like Cliff Blezinksky who have repeatedly and openly encouraged trash-talk in game even at official Microsoft events. It's all fun when it's PG-13 banter, but Microsoft don't seem to want to acknowledged how this leads to forgiving people disrespecting 9/11, sexual and racial insults.
People cannot hit the mute button quick enough.
The very least Microsoft can do is universal-mute those who have enough complaints made against them. They don't even have to be told they are universally muted, they can shout obscenities, abuse and insults into the mic and think that everyone is just ignoring them.
That's how you "don't feed the trolls"