I can't stand it when people want to defend companies - you think they really care about customers? You think that Sony, Microsoft and Nintendo give a damn about ANYTHING except MONEY? I don't defend either of them. They are all huge corporations who want nothing more than cash (and that's a good thing, because they wouldn't be responsible to their shareholders if they weren't). Stop saying M$, when Sony are just as money hungry and big as Microsoft. What Microsoft is to Americans, Sony is to the Japanese - a incredible bloated electronics giant which is testing consumer patience. Both companies should be given as much flak as possible (that goes for Nintendo as well). Given how much a Playstation 3 costs, maybe I should start calling it the PS$?
I have an Xbox 360, a Wii, and I AM getting a Playstation 3 (mostly for Metal Gear Solid 4 and Final Fantasy XIII which will come out in about 2 years, if we're lucky).
Originally, all I wanted was a Wii and PS3. The Wii I liked, because it was cheap as chips, and I like the Super Mario series and I was looking forward to No More Heroes and the Zelda series as well. I was going to get a PS3, because I am addicted to Final Fantasy. I had also heard about Resistance: Fall of Man. But as time wore on, I hadn't heard about anything else for the PS3. Uncharted - hell, I didn't hear about that until the reviews were out, and it never caught my attention. Still haven't heard about Warhark. Heavenly Sword, I'd heard good and bad things about, but I just don't like that sort of game. Metal Gear Solid 4 I had heard about, and that's pretty much the reason I'm going to get the PS3 in a few weeks.
I got the Xbox 360 because of Mass Effect, Forza, Halo 3 and Gears of War. It was also cheaper. I was at the store during Christmas last year making a serious consideration - do I want a Playstation 3 which I wouldn't play much until MSG4 and FFXIII, and which would set me back nearly 1,000 Australian Dollars, or an Xbox 360 which would cost quite a bit less, and have titles I was interested in NOW? I got an Xbox 360.
PS3 is (still) too expensive (although I am getting one). Now, it has its good points - it is by far the most powerful console out there. But it sucked at marketing. Sony did very well with the PS2, so well in fact, that it decided that it could take it's market for granted and start behaving like jerks. Nintendo did the same thing, and released the GameCube which bombed (I also have a GameCube, and barely play on the bloody thing). It then decided to treat its customers better. Microsoft, which for many years lived in Sony's shadow, pulled out all stops trying to capture the US market.
Sony, on the other hand, thought that customers were slaves to the Sony brand. It thought that customers would pay their arms and legs for a PS3 ($1000 AUD for a console is a lot for me, I confess that I am pretty poor). I wasn't prepared for that. Now that it's come down in price by $300 here in Australia, I am tempted to get one, and I most likely will.
But the Playstation 3 just doesn't have as many games that I want. It's marketing was dismal. They had a guy going on about Giant Enemy Crabs and riiiiiiiidge raaaaacer. I honestly do not care one jot about Blue Ray, because I like DVDs just fine, and don't really notice that much of a difference between them.
Now, Microsoft are just as money-hungry as Sony, just as uncaring about customers as the next big company, but they have more third party support, their console is cheaper, they did not behave like they "owned" the console market, and they released their console quicker. Sony, thought that it did not have to take consumer interests at heart. They got lax. They got arrogant. They were successful with the PS2, and they thought it would transition to the PS3.
Of course, the same bloody thing is going to happen to Microsoft and Nintendo. Give them a taste of dominance, and the power will go their heads, and they will become gigantic blow-hards.
Count your luck stars, Sony, that Square-Enix still releases Final Fantasy games exclusive to your console. If not for that, I wouldn't be getting your console. Too Expensive! Don't treat Australian Gamers that badly!