The PS3 and the 'Yellow Light of Death'

[Pyro Paul]

Obviously the PS3 failure rates are much lower than 360, I won't argue that, but they are MUCH higher than 1%. Also, if that's such a negligible failure rate, why won't Sony own up? 360, after experiencing the RROD problem, extended a 3 year warranty on all consoles. And the Elites now have a failure rate of less than 4%. Seems to me Microsoft can admit their mistakes and Sony can't.

1-5% failure rates are attributed to 'User induced failure' of which it is not the companies fault for the failures of electronics.

everything from improper storage, transportation, mis-use, damages, etc. things which are beyond the control of sony which occure to devices every day by individuals whom have less care or consideration for the devices they own.

why Microsoft had to own up to their mistakes is because their failure rates pushed into 10 and 11%, which is beyond 'user induced failure' and begins to enter 'Production error' in which the occurances are not the fault because of a users mis-use, but rather the fault occures because a flaw exists with in the product.




as it stands, Sony doesn't admit to a mistake because they havn't made one yet.
unless if PS3s start dying like flies and you see failure rates push into the hundreds of thousands, it isn't really their fault.

 

[Korey Von Doom]

For everyone saying its hardly a problem, "The problem is mainly thought to affect the 60GB launch model, but Sony repeatedly refuses to release the failure rate for that model, claiming that the information is "commercially sensitive"." meaning it would hurt sales if they released the numbers.

Microsoft hasn't exactly given hard numbers either. And even if it isn't 50%+ (30-40% seems more likely), .5% is not only two orders of magnitude better, it's a perfectly acceptable failure rate. I accept that the number may rise, but it's far and beyond Microsoft's abysmal rate.

I'd suggest MS should be embarrassed with themselves, but then I remember who I'm talking about. They at least give free replacements, but that's only because this was such a massive fuck-up on their part that if they didn't they'd be out of business by now.

Um where did I say anything about MS in my statement? Stop trying to troll.

 

[axia777]

Oh dear Sony? It seems reliable jugernaught of the the PS3 has its own RROD and unsurprisingly Sony treat their customers like something they've stepped in on the street. £150 for repair after 18 months?

http://www.bbc.co.uk/blogs/watchdog/2009/09/playstation3_and_the_yellow_li.html

Oh please, that is nothing more than sensationalistic crap and FUD. The amount of failed PS3's is less than 5-8%(WORLD WIDE) from what I have heard. And guess what geniuses? That is normal for all consumer electronics. Every product ever made has a certain level of failure. That is expected. If you did not know this you were just ignorant of it. Don't even try to compare it to the RRoD issue with the 360. That is like comparing a pebble(the PS3) to a mountain(the 360). There is just not comparison at all. To do is just laughable.

Sony's response and support of such issues is also pretty standard in the world of electronics. A year or two of warranty is all most manufactures usually give at all. That is just how things are. Do people think the video games industry should be somehow different? Should gamers be pampered and special? And if so, why? Microsoft gave the extended warranty because they had to not because they wanted to. Hell, they had to be sued into it. They did not want to do it. It was just a massive PR nightmare for them and the extended warranties made that go away for them.

What is sadder is than the BBC is calling this a so called story. Shame on them for this horrible reporting. I even read on Kotaku that Sony might sue the BBC for damages and for being liable. That would be funny. It would also prove a point.

The rampant fanboyism here is appalling. But then why should I be surprised?

I've had two PS3's fail on me.

My 360 hasn't died once.

My (Used) 360 failed once, and my new one has never failed. I think Sony fanboys are purposely giving 360s RRODs.

ROFL. You are joking right? Right?

For everyone saying its hardly a problem, "The problem is mainly thought to affect the 60GB launch model, but Sony repeatedly refuses to release the failure rate for that model, claiming that the information is "commercially sensitive"." meaning it would hurt sales if they released the numbers.

Really? Where did you read this? Can I have a link to that article? Last I read all over the Internet Sony has told us how many PS3's fail world wide. They can because they have nothing to fear.

 

[Irishhoodlum]

Spoiler

Although according to the report, less than less than 1% (that wasn't a typo, btw) have failed in the UK... and they are making a big damn deal about it?

1% is still 12500 disappointed consumers, and Watchdog is a consumer affairs program.

I think the issue isn't just the number of failures, but how much Sony are charging to fix the problem after 12 months.

Seems a bit biased. Why focus on a problem that only affects a fraction of a percent of the install base? Surely it's irresponsible to compare that to a 54% fail rate over on the other side?
These guys took the lazy way out, and looked stupid because of it. When the system you're clearly accepting money from (Xbox360) has a 54% failrate, you talk about ANYTHING else, not invent a barely relevant problem in your competitiors.

You're missing the point, Watchdog isn't entering the console wars and batting for Microsoft, they're reporting in a very real issue in the UK which has affected 12500 consumers, it's not even relevant to compare it to the 360 when the story is about the PS3 and Sony's questionable business practices affecting the consumer.

Also, why would Watchdog, a British consumer affairs program, make a comparison with questionable figures derived from a shoddy poll of American readers of an American magazine?

It's not relevant, and even if somehow relevant to compare the failure rates of PS3 in the UK to the failure rates of 360's in America, that poll is of such laughable validity that it wouldn't be included.
The poll didn't ask which model of 360 had failed, it didn't even require people to have ever owned a 360 to answer in the poll, all they had to be was a subscriber to the magazine to contribute to the 54% failure rate.

I doubt the BBC are taking money from Microsoft, and 12500 failures in the UK isn't a barely relevant problem, neither is the 150 pounds repair cost (which is the real issue), for a consumer affairs program like Watchdog.

12,500 is not 1%. Elementary school math; 12,500/2,500,000=.05. If you doubled that number you'd still be barely a tenth of a percent. So I guess you mean not-even-0.1% of disappointed customers? How about 54 point fucking 2 percent of customers? It's OK if you don't like Sony, but at least pick a legitimate point to bash them on! This is fucking ridiculous.

I'm honest to god appaled at all this fanboyism. You mention about 5 times the "12,500 disappointed SONY customers", but you also keep reverting back to the "this article isn't about the 360 RROD customers" whenever your post dives into the dangerous waters of having to compare the two. Well it might not be, but this discussion is. Broken 360s are just as "very real" an issue in the UK as broken PS3s. More so considering how often it happens. Sony's customer service is shady? How about Microsoft packing off a console for sale before it was fully finished!

Look, no offense, I don't care if you hate Sony or the PS3 and I'll even agree with you when I say the customer service sounds fairly shitty. But really your post was 100% the faults of Sony and 0% the faults of Microsoft when Microsoft definitely has some serious ones you're not adressing.

 

[ThisNewGuy]

Oh I watched the entire show last night to see what the story about the PS3 was.

It is good in theory. It is likely that most faults in a console are from lose connections, and the oven method works in PS3 because it that. I think the same thing works on the Xbox with the towels.

The oven actually doesn't work. In the show, they said that 4 out of the 11 that they "fixed" using the oven technique broke within a week.

But the whole show seems more of a slander than anything else. They used the numbers instead of percentages to sound like its a lot, saying 12.5 thousands sounds much more than 0.5 percent.

Having a sample of 3 YLOD consumers to discuss the warranty and the experience overall is laughable. There is almost no investigation as to user treatment of the console except for a quick question "you didn't do anything dodgy?"

The correspondent is a self-proclaimed 360 fanboy so...

The fix (as I've said before) doesn't work, so maybe Sony was right and the problem really isn't due to an inherent flaw in the design or some stupid theory about gas trappings killing the machines. Maybe?

The warranty is made to sound like it's non-existent. 1 year warranty is standard amongst everything. and 3 months after refurbs is standard as well. And to have to pay after warranty expired is standard too.

And the fact that BBC chose to focus on the YLOD instead of the bigger problem of consoles fail rates in general. Like I think the report would've been much better if it had been a consumer outcry against all console failures including both the PS3 and the 360, because if their intention is to get Sony to improve their designs, I feel that 360 fans would also benefit from the same call to action.

 

[Cid Silverwing]

You guys need to remember one very critical thing here.

The 360 fails at an unacceptable average of 56-ish percent (I'm too lazy to search for the guy who said that somewhere in these forums). The PS3 doesn't have this high a failure rate.

 

[TPiddy]

Obviously the PS3 failure rates are much lower than 360, I won't argue that, but they are MUCH higher than 1%. Also, if that's such a negligible failure rate, why won't Sony own up? 360, after experiencing the RROD problem, extended a 3 year warranty on all consoles. And the Elites now have a failure rate of less than 4%. Seems to me Microsoft can admit their mistakes and Sony can't.

1-5% failure rates are attributed to 'User induced failure' of which it is not the companies fault for the failures of electronics.

everything from improper storage, transportation, mis-use, damages, etc. things which are beyond the control of sony which occure to devices every day by individuals whom have less care or consideration for the devices they own.

why Microsoft had to own up to their mistakes is because their failure rates pushed into 10 and 11%, which is beyond 'user induced failure' and begins to enter 'Production error' in which the occurances are not the fault because of a users mis-use, but rather the fault occures because a flaw exists with in the product.

as it stands, Sony doesn't admit to a mistake because they havn't made one yet.
unless if PS3s start dying like flies and you see failure rates push into the hundreds of thousands, it isn't really their fault.

So what you're saying is, those 12,500 failures were ALL caused by user abuse or mis-use of the system? That's total BS. Especially when it comes to something like a soldering problem. No matter how small the percentage is, if a particular unit has a manufacturing defect that is found to not be the fault of the user then Sony should own up and replace it for free.

 

[Jamash]

Spoiler

Although according to the report, less than less than 1% (that wasn't a typo, btw) have failed in the UK... and they are making a big damn deal about it?

1% is still 12500 disappointed consumers, and Watchdog is a consumer affairs program.

I think the issue isn't just the number of failures, but how much Sony are charging to fix the problem after 12 months.

Seems a bit biased. Why focus on a problem that only affects a fraction of a percent of the install base? Surely it's irresponsible to compare that to a 54% fail rate over on the other side?
These guys took the lazy way out, and looked stupid because of it. When the system you're clearly accepting money from (Xbox360) has a 54% failrate, you talk about ANYTHING else, not invent a barely relevant problem in your competitiors.

You're missing the point, Watchdog isn't entering the console wars and batting for Microsoft, they're reporting in a very real issue in the UK which has affected 12500 consumers, it's not even relevant to compare it to the 360 when the story is about the PS3 and Sony's questionable business practices affecting the consumer.

Also, why would Watchdog, a British consumer affairs program, make a comparison with questionable figures derived from a shoddy poll of American readers of an American magazine?

It's not relevant, and even if somehow relevant to compare the failure rates of PS3 in the UK to the failure rates of 360's in America, that poll is of such laughable validity that it wouldn't be included.
The poll didn't ask which model of 360 had failed, it didn't even require people to have ever owned a 360 to answer in the poll, all they had to be was a subscriber to the magazine to contribute to the 54% failure rate.

I doubt the BBC are taking money from Microsoft, and 12500 failures in the UK isn't a barely relevant problem, neither is the 150 pounds repair cost (which is the real issue), for a consumer affairs program like Watchdog.

12,500 is not 1%. Elementary school math; 12,500/2,500,000=.05. If you doubled that number you'd still be barely a tenth of a percent. So I guess you mean not-even-0.1% of disappointed customers? How about 54 point fucking 2 percent of customers? It's OK if you don't like Sony, but at least pick a legitimate point to bash them on! This is fucking ridiculous.

I'm honest to god appaled at all this fanboyism. You mention about 5 times the "12,500 disappointed SONY customers", but you also keep reverting back to the "this article isn't about the 360 RROD customers" whenever your post dives into the dangerous waters of having to compare the two. Well it might not be, but this discussion is. Broken 360s are just as "very real" an issue in the UK as broken PS3s. More so considering how often it happens. Sony's customer service is shady? How about Microsoft packing off a console for sale before it was fully finished!

Look, no offense, I don't care if you hate Sony or the PS3 and I'll even agree with you when I say the customer service sounds fairly shitty. But really your post was 100% the faults of Sony and 0% the faults of Microsoft when Microsoft definitely has some serious ones you're not adressing.

I think you've really failed to comprehend what I was talking about.

I was discussing the purview of the program, not taking part in another PS3 vs. 360 argument.

The reason my post was 100% about the faults of Sony and 0% about Microsoft's is because the program I was discussing was 100% about Sony and 0% about Microsoft.

I can't really say anything else on the matter because that would just be repeating my previous post, (and if you failed to comprehend it the first time then what good will repeating myself do?), plus any kind of arguing would just be entering into another 360 vs PS3 flamewar, which is something I wasn't doing in the first place and something I don't wish to do now.

 

[Pimppeter2]

God, this over hyped bullshitness. When has a piece of technology not failed. ALL TECH has a chance of breaking. From Xbox to PS to PC to Ipods.

 

[Pimppeter2]

I would also like to add that the Xboxs fail name is alot cooler than the ps3s.

And it just shows that the Playstation just copies everything from Xbox.

(I am of course kidding. Relax)

 

[Korey Von Doom]

For everyone saying its hardly a problem, "The problem is mainly thought to affect the 60GB launch model, but Sony repeatedly refuses to release the failure rate for that model, claiming that the information is "commercially sensitive"." meaning it would hurt sales if they released the numbers.

Microsoft hasn't exactly given hard numbers either. And even if it isn't 50%+ (30-40% seems more likely), .5% is not only two orders of magnitude better, it's a perfectly acceptable failure rate. I accept that the number may rise, but it's far and beyond Microsoft's abysmal rate.

I'd suggest MS should be embarrassed with themselves, but then I remember who I'm talking about. They at least give free replacements, but that's only because this was such a massive fuck-up on their part that if they didn't they'd be out of business by now.

Um where did I say anything about MS in my statement? Stop trying to troll.

Who's trolling? It's called making a point. You say Sony hasn't released failure rate numbers; Microsoft still hasn't either. The only time they ever addressed it they <a href=http://www.escapistmagazine.com/news/view/94106-Microsoft-Responds-to-360-Failure-Rate-Survey>made an advertisement of it, and still never released any hard numbers.

Will you require a flowchart from here on, or can I count on you to keep up?

I said that because it was part of the discussion, of course it would hurt MS if they released numbers too cause I'm sure its higher than 54%, but that is not what we were talking about I was talking about how everyone says its not a big deal but if it wasn't then Sony would have just said something like, "Oh yea our consoles have a 5% failure rate" instead of refusing to comment, that means the real number would have a ill effect on already low sales. All you were doing was trying to change the subject of this discussion.

 

[General Recluse]

I got the RROD in the first month and it just started woking again.

 

[GamerPhate]

Wow. I didn't even know the PS3 had an equivalent of the Red Ring Of Death. The way Sony treats their customers in response to this is just sad, though. I'm glad I have a 360.

Not me, I am glad I have a PS3. I have had 0 problems with it, and bout it when MGS4 came out. But EVERYONE I know that has had a 360 has had to have it replaced or repaired at some point.

 

[Ambarato]

It's funny how people are saying Sonys UK support is bad... It's amazing from what i've had, usually a courier will exchange the PS3's (broken and replacement) instead of having to put it in a box, send it off, wait for it to be fixed and then wait for it to be sent back.

 

[Irishhoodlum]

Spoiler

Spoiler

Although according to the report, less than less than 1% (that wasn't a typo, btw) have failed in the UK... and they are making a big damn deal about it?

1% is still 12500 disappointed consumers, and Watchdog is a consumer affairs program.

I think the issue isn't just the number of failures, but how much Sony are charging to fix the problem after 12 months.

Seems a bit biased. Why focus on a problem that only affects a fraction of a percent of the install base? Surely it's irresponsible to compare that to a 54% fail rate over on the other side?
These guys took the lazy way out, and looked stupid because of it. When the system you're clearly accepting money from (Xbox360) has a 54% failrate, you talk about ANYTHING else, not invent a barely relevant problem in your competitiors.

You're missing the point, Watchdog isn't entering the console wars and batting for Microsoft, they're reporting in a very real issue in the UK which has affected 12500 consumers, it's not even relevant to compare it to the 360 when the story is about the PS3 and Sony's questionable business practices affecting the consumer.

Also, why would Watchdog, a British consumer affairs program, make a comparison with questionable figures derived from a shoddy poll of American readers of an American magazine?

It's not relevant, and even if somehow relevant to compare the failure rates of PS3 in the UK to the failure rates of 360's in America, that poll is of such laughable validity that it wouldn't be included.
The poll didn't ask which model of 360 had failed, it didn't even require people to have ever owned a 360 to answer in the poll, all they had to be was a subscriber to the magazine to contribute to the 54% failure rate.

I doubt the BBC are taking money from Microsoft, and 12500 failures in the UK isn't a barely relevant problem, neither is the 150 pounds repair cost (which is the real issue), for a consumer affairs program like Watchdog.

12,500 is not 1%. Elementary school math; 12,500/2,500,000=.05. If you doubled that number you'd still be barely a tenth of a percent. So I guess you mean not-even-0.1% of disappointed customers? How about 54 point fucking 2 percent of customers? It's OK if you don't like Sony, but at least pick a legitimate point to bash them on! This is fucking ridiculous.

I'm honest to god appaled at all this fanboyism. You mention about 5 times the "12,500 disappointed SONY customers", but you also keep reverting back to the "this article isn't about the 360 RROD customers" whenever your post dives into the dangerous waters of having to compare the two. Well it might not be, but this discussion is. Broken 360s are just as "very real" an issue in the UK as broken PS3s. More so considering how often it happens. Sony's customer service is shady? How about Microsoft packing off a console for sale before it was fully finished!

Look, no offense, I don't care if you hate Sony or the PS3 and I'll even agree with you when I say the customer service sounds fairly shitty. But really your post was 100% the faults of Sony and 0% the faults of Microsoft when Microsoft definitely has some serious ones you're not adressing.

I think you've really failed to comprehend what I was talking about.

I was discussing the purview of the program, not taking part in another PS3 vs. 360 argument.

The reason my post was 100% about the faults of Sony and 0% about Microsoft's is because the program I was discussing was 100% about Sony and 0% about Microsoft.

I can't really say anything else on the matter because that would just be repeating my previous post, (and if you failed to comprehend it the first time then what good will repeating myself do?), plus any kind of arguing would just be entering into another 360 vs PS3 flamewar, which is something I wasn't doing in the first place and something I don't wish to do now.

Here's what I've understood you to be talking about. You are severly getting on Sony's case because of their failure rate. The thing is that a 99.9% success rate is actually very good. So here's what I don't understand, why do you think it's so bad? If you compare it to their major competitor, Microsoft, you see that their success rate is under 50%. So I would say that they're doing quite good, no? Yet in your original post, you actually defend Microsoft going off on how the poll wasn't legit etc, whereas you keep bashing the PS3/Sony etc. Even if the poll isn't accurate, it's still a much higher number than the PS3's.

I just can't understand why you keep criticizing Sony, but don't even mention Microsoft. Maybe you should discuss Microsoft to put the whole thing into perspective; but you don't, you just sidestep it. Though I'm willing to bet that you haven't posted a negative word on the thread about the Xbox's failure rate. Now isn't that ironic? They have a serious failure problem, they have cases of bad CS, and it happens much more often. But you can't find it in you to say a word against them. I have a hard time believing this is because you truly care for all the these PS3 owners and you don't for the 360 ones.

 

[squid5580]

For balance, here's an article against the BBC's coverage.

http://news.spong.com/article/19238/BBCs-Watchdog-PS3-Show-FAIL

Why is it if someone likes one console they must hate the other? The whole vegan analogy is a complete joke.

 

[Jamash]

Spoiler

Spoiler

Although according to the report, less than less than 1% (that wasn't a typo, btw) have failed in the UK... and they are making a big damn deal about it?

1% is still 12500 disappointed consumers, and Watchdog is a consumer affairs program.

I think the issue isn't just the number of failures, but how much Sony are charging to fix the problem after 12 months.

Seems a bit biased. Why focus on a problem that only affects a fraction of a percent of the install base? Surely it's irresponsible to compare that to a 54% fail rate over on the other side?
These guys took the lazy way out, and looked stupid because of it. When the system you're clearly accepting money from (Xbox360) has a 54% failrate, you talk about ANYTHING else, not invent a barely relevant problem in your competitiors.

You're missing the point, Watchdog isn't entering the console wars and batting for Microsoft, they're reporting in a very real issue in the UK which has affected 12500 consumers, it's not even relevant to compare it to the 360 when the story is about the PS3 and Sony's questionable business practices affecting the consumer.

Also, why would Watchdog, a British consumer affairs program, make a comparison with questionable figures derived from a shoddy poll of American readers of an American magazine?

It's not relevant, and even if somehow relevant to compare the failure rates of PS3 in the UK to the failure rates of 360's in America, that poll is of such laughable validity that it wouldn't be included.
The poll didn't ask which model of 360 had failed, it didn't even require people to have ever owned a 360 to answer in the poll, all they had to be was a subscriber to the magazine to contribute to the 54% failure rate.

I doubt the BBC are taking money from Microsoft, and 12500 failures in the UK isn't a barely relevant problem, neither is the 150 pounds repair cost (which is the real issue), for a consumer affairs program like Watchdog.

12,500 is not 1%. Elementary school math; 12,500/2,500,000=.05. If you doubled that number you'd still be barely a tenth of a percent. So I guess you mean not-even-0.1% of disappointed customers? How about 54 point fucking 2 percent of customers? It's OK if you don't like Sony, but at least pick a legitimate point to bash them on! This is fucking ridiculous.

I'm honest to god appaled at all this fanboyism. You mention about 5 times the "12,500 disappointed SONY customers", but you also keep reverting back to the "this article isn't about the 360 RROD customers" whenever your post dives into the dangerous waters of having to compare the two. Well it might not be, but this discussion is. Broken 360s are just as "very real" an issue in the UK as broken PS3s. More so considering how often it happens. Sony's customer service is shady? How about Microsoft packing off a console for sale before it was fully finished!

Look, no offense, I don't care if you hate Sony or the PS3 and I'll even agree with you when I say the customer service sounds fairly shitty. But really your post was 100% the faults of Sony and 0% the faults of Microsoft when Microsoft definitely has some serious ones you're not adressing.

I think you've really failed to comprehend what I was talking about.

I was discussing the purview of the program, not taking part in another PS3 vs. 360 argument.

The reason my post was 100% about the faults of Sony and 0% about Microsoft's is because the program I was discussing was 100% about Sony and 0% about Microsoft.

I can't really say anything else on the matter because that would just be repeating my previous post, (and if you failed to comprehend it the first time then what good will repeating myself do?), plus any kind of arguing would just be entering into another 360 vs PS3 flamewar, which is something I wasn't doing in the first place and something I don't wish to do now.

Here's what I've understood you to be talking about. You are severly getting on Sony's case because of their failure rate. The thing is that a 99.9% success rate is actually very good. So here's what I don't understand, why do you think it's so bad? If you compare it to their major competitor, Microsoft, you see that their success rate is under 50%. So I would say that they're doing quite good, no? Yet in your original post, you actually defend Microsoft going off on how the poll wasn't legit etc, whereas you keep bashing the PS3/Sony etc. Even if the poll isn't accurate, it's still a much higher number than the PS3's.

I just can't understand why you keep criticizing Sony, but don't even mention Microsoft. Maybe you should discuss Microsoft to put the whole thing into perspective; but you don't, you just sidestep it. Though I'm willing to bet that you haven't posted a negative word on the thread about the Xbox's failure rate. Now isn't that ironic? They have a serious failure problem, they have cases of bad CS, and it happens much more often. But you can't find it in you to say a word against them. I have a hard time believing this is because you truly care for all the these PS3 owners and you don't for the 360 ones.

I was discussing what the program reported on and why 12,500, while being a small percentage of the overall figures, was still a large enough number for Watchdog to run a story on.

I'm not discussing the whole Sony vs. Microsoft debate, all I was pointing out is why the small percentage of PS3 failures is still a large enough number for a consumer affairs program to do a story on, pointing out that the main issue the program was tackling wasn't the actual number or percentage of failures, but Sony's attitude of the "customer is always wrong" and them charging a large amount of money to fix something which is their responsiblity.

I was also pointing out that since the story wasn't an international story about the console wars, it wasn't relevant for the program to mention the failure rates of the 360, and it especially wasn't relevant for Watchdog, a British consumer affairs program, to mention figures derived from an American poll of the American readers of an American magazine.

If they were doing a report on faulty refrigerators sold in the UK, they wouldn't start mentioning that freezers sold in Turkey had even worse problems, or that in a survey of 5000 microwave owners in China, 54% of those people were unhappy with their microwave, because it's irrelevant to the issue at hand.

What I can't understand is why you're taking my discussion of a small consumer affairs program in Britain so personally... Sony are big boys and I'm sure the don't care about what I say... I would expect this kind of reaction if I was slagging off your Mum, but not from talking about bloody Watchdog on the BBC.

You're right about one thing, I don't care about 360 owners, or anybody else's console but my own. You're misinterpreting me talking about a TV program, and pointing out the flaws and irrelevance of that survey for somehow caring about this ridiculous console war, when to be perfectly honest I don't give a shit.

If it makes you feel any better, hypothetically I do think the failure rate of 360's is worse than the failure rates of the PS3, but I don't care about any of it because it doesn't affect me, just like there are lots of things that happen in foreign countries to people I don't know, that I may have an opinion on, but which I don't care about in the slightest.

Stop projecting this whole console war fanyboy bullshit onto what I'm saying.